FELFONE Terms of Use
Date of Approval of These Terms: 01/06/2026

Chapter One
General Provisions, Definitions, Scope, Fundamental Principles, and Acceptance of Terms of Use
Article 1- Legal Nature of the Terms of Use

1-1. These terms and conditions constitute a binding agreement between FELFONE and all individuals or legal entities who in any way use the services, products, features, software, website, application, APIs, communication systems, digital services, or other FELFONE-owned infrastructures.
1-2. This agreement becomes effective from the time of using the services, registering, logging into an account, publishing content, purchasing services, or any interaction with the platform. In cases where applicable laws or software store requirements demand it, explicit acceptance via the user interface will also be obtained.
1-3. This document is considered an integral part of the service utilization contract and regulates all relations between the users and FELFONE within the scope of the provided services.
 Note 1: This set of terms is considered a valid electronic contract.
 Note 2: By registering, choosing to accept, or continuing to use the services within the applicable laws, it is considered as acceptance of these terms and agreement to all provisions of this document.
Note 3: Failure to read these Terms shall not relieve the User of any responsibilities or obligations arising therefrom.

Article 2- Purpose of Providing Services

2.1. FELFONE is an information technology platform operating with the purpose of facilitating the introduction of goods, services, commercial opportunities, user interactions, advertising services, and other digital services.
2-2. FELFONE's goal is to create a secure, transparent, competitive, and trustworthy platform for online interactions.
2-3. FELFONE can create, modify, or remove new services according to market needs, technology development, or legal requirements.
Note: The creation, modification, suspension, or discontinuation of any Service shall not create any vested right for Users regarding the continued availability of such Service.

Article 3 – Scope of Application

3-1. These terms apply to all current and future services of FELFONE.
3-2. These terms shall encompass the website, application, mobile version, management panels, storefronts, APIs, cloud services, artificial intelligence-based services, messaging systems, advertisements, paid services, and other affiliated services.
3.3. All users, including natural persons, legal entities, sellers, buyers, companies, representatives, developers, advertisers, and visitors, are subject to these Terms.

Article 4 – Principle of Users’ Legal Independence

4.1. Users operate independently from FELFONE.
4-2. The use of the services does not create an employment, agency, partnership, joint venture, franchising, or any similar legal relationship between FELFONE and the users.
4-3. Users are personally responsible for their actions, decisions, negotiations, and transactions.

Article 5 - FELFONE’s Role

5-1. FELFONE is just a tech platform for sharing information and connecting users.

5.2. FELFONE is not a seller, buyer, contractual intermediary, representative, guarantor, or business partner in users’ transactions unless expressly stated otherwise.
5.3. Responsibility for negotiations, contract formation, payment of funds, delivery of goods, performance of obligations, transfer of ownership, and dispute resolution rests with the parties to the transaction.
Note 1: The display of an advertisement or listing does not constitute endorsement or approval by FELFONE.
Note 2: FELFONE does not guarantee the quality, authenticity, legality, or compliance of goods or services offered by users.

Article 6 – Principle of Lawful Use

6-1. FELFONE’s services may only be used for lawful purposes.
6-2. Any use for committing crimes, money laundering, fraud, intellectual property violation, privacy infringement, bypassing laws, or abusing the services is prohibited.
6-3. Users are responsible for following the laws of their place of residence and the place where the transaction takes place.

Article 7 - Principle of Good Faith

7.1. Users undertake to use the Services in good faith, with honesty, respect for the rights of others, and in compliance with applicable laws.
7-2. Any deceptive, misleading, fraudulent, or abusive behavior using the services is prohibited.
7-3. FELFONE may implement necessary administrative, technical, and legal measures to maintain the security and integrity of the platform.

Article 8- Principle of Fair Use

8.1. Users must use FELFONE’s features and services in a manner that does not disrupt the Services or infringe upon the rights and interests of other users.
8.2. The use of automated methods, bots, scripts, crawlers, or any similar tools to generate abnormal, excessive, or unreasonable load on the System is prohibited unless expressly authorized in writing by FELFONE.
8-3. Commercial use of the services outside the framework defined by FELFONE is not allowed.

Article 9- Principle of Platform Neutrality

9-1. FELFONE stays neutral in private disputes between users.

9-2. FELFONE may act to manage content or limit services only within the limits of its laws or internal policies. 
9-3. FELFONE 's involvement in a dispute does not mean it takes responsibility for that transaction.

Article 10 - Principle of No Service Guarantee

10.1. FELFONE Services are provided on “as available” basis.
10-2. FELFONE provides services with reasonable effort, but no guarantee is given against interruptions or technical errors beyond what is required by applicable law.
10.3. FELFONE shall use reasonable efforts to maintain and improve the quality of the Services.

Article 11 – Principle of No Transaction Guarantee

11-1 FELFONE takes usual measures to prevent misuse and improve platform safety. However, FELFONE does not guarantee the success of a transaction, the sale or purchase of goods, or the completion of agreements between users. 
11.2. Users are responsible for conducting their own due diligence, investigations, and assessments before entering into any transaction.
11.3. Responsibility for all economic, financial, and commercial decisions rests solely with the Users.

Article 12- Electronic Communications

12-1. Users agree that all notices, warnings, invoices, service messages, and correspondence will be sent through electronic means.
12-2. Email, SMS, in-app notifications, phone calls, or messages within the user account are considered valid methods of communication.
12-3. Responsibility for the accuracy of contact information rests with the user.

Article 13 – Modification of Services and Terms

13-1. FELFONE can at any time modify, expand, limit, or discontinue services, features, rates, algorithms, policies, or these terms.
13-2. The revised version will be effective from the time it is published, unless another date is specified.
13-3. If FELFONE makes major changes, it will notify users through in-app announcements, email, or other appropriate methods. Continuing to use the service after being notified will be considered acceptance of the new version.

Article 14- Supplementary Documents

 

14-1. The Privacy Policy, Cookie Policy, Ad Publishing Rules, Paid Services Regulations, Refund Policy, Advertising Regulations, service-specific guidelines, and other documents published by FELFONE form an integral part of these terms.
14-2. Using any special service implies acceptance of the specific regulations of that service.

Article 15 – General Definitions

The terms “user,” “account,” “ad,” “user content,” “services,” “paid services,” “wallet,” “ad credit,” “artificial intelligence,” “API,” “platform,” “transaction,” “seller,” “buyer,” “store,” “representative,” “affiliate company,” and other specialized terms have the meanings as defined in the specific definitions section of these terms.

Article 16- Language Versions and Interpretation

16-1. These terms may be published in different languages.
16.2. In the event of any inconsistency, discrepancy, conflict, or ambiguity between different language versions, the Arabic version officially published by FELFONE shall prevail and govern interpretation, unless otherwise required by mandatory applicable law.

Article 17- Severability

 

17-1. If any part of these terms is found to be unenforceable, the remaining parts will remain valid.
17-2. Unenforceable provisions shall, to the maximum extent possible, be interpreted in such a manner that preserves their original purpose.

Article 18- Enforceability

18-1. These terms are enforceable from the moment they are published on the platform.
18.2. Continued use of the Services shall constitute acceptance of the then-current version of these Terms.
18-3. This chapter only sets the general framework of the document, and specific regulations for each topic will be detailed and interpreted in the following chapters.

Chapter Two

Registration, User Account, Authentication, Account Security, and Access Management

Article 19 – General Registration Requirements

19-1. Some FELFONE services can be used without creating an account, but using services such as posting ads, buying paid services, setting up a store, sending messages, managing ads, saving favorites, using the wallet, advertising services, and other special features will require creating an account.
19.2. Registration with FELFONE is free of charge unless a separate fee has been specified for a particular Service.
19-3. Signing up does not give you a permanent right to use the services, and continuing to use the services depends on following these terms.
Note 1: FELFONE can change the registration terms at any time.
Note 2: Signing up does not guarantee acceptance or permanent approval of your account.

Article 20- Legal Capacity of Users

20-1. The applicant for registration must have the legal capacity required to enter into a contract. 
20-2. Individuals without legal capacity are only allowed to use the services under the supervision and responsibility of their guardian, custodian, or legal representative, provided that the law of the place of activity allows such use.
20-3. Users are responsible for complying with the age and legal restrictions of their place of residence.
Note: FELFONE can set minimum age or specific conditions for certain services.

Article 21 – Creation of a User Account

21-1. Every user must provide accurate and truthful information to create an account.
21-2. Creating an account using other persons' information, false information, or forged documents is prohibited.
21-3. An account is personal and is created solely for the use of its owner.
Note 1: If it violates laws, FELFONE policies, or legal requirements, FELFONE can refuse the account creation request.
Note 2: Creating an account does not mean the user is officially accepted by FELFONE.

Article 22 – Registration of Legal Entities

22-1. Companies, institutions, and legal entities can open a business account.
22.2. The creation of a Business Account may require the submission of registration documents, information regarding an authorized representative, and any other documentation deemed necessary by FELFONE.
22-3. The registering representative guarantees that they have the legal authority to act on behalf of the legal entity.
Note: The legal entity will be responsible for all actions carried out by its representatives.

Article 23- Registration Information

23-1. Users must provide accurate and complete personal details, contact information, address, financial information, and any other requested information. 
23-2. Providing incomplete or misleading information is prohibited.
23-3. Users must promptly update any changes to their information. 
Note 1: FELFONE may request additional documents. 
Note 2: Liability for damages resulting from incorrect information shall rest with the user.

Article 24- Identity Verification (KYC)

24-1. FELFONE may require user identity verification to provide certain services or comply with legal requirements. Identity information will only be used for verification purposes, complying with legal requirements, and preventing fraud.
24-2. Verification may be done through phone number, email, ID documents, live photo, banking information, company registration, or other valid methods.
24-3. FELFONE may request re-verification of identity at any time.
Note: Completion of identity verification shall not constitute a guarantee of a User’s credibility, trustworthiness, reliability, good faith, or legal compliance.

Article 25 – Business and Professional Accounts

25.1. FELFONE may establish dedicated account types for stores, businesses, companies, organizations, and professional users.
25-2. These accounts may be subject to special rules, fees, or features.
25-3. Business users are responsible for complying with trade, tax, consumer rights, and other relevant regulations.

Article 26- Account Confidentiality

26-1. Users are responsible for keeping their username, password, security codes, and access information confidential.
26-2. Sharing account information with others is the user's responsibility.
26-3. All actions carried out through the account are considered to be done by the account holder unless proven otherwise.
Note: FELFONE shall not be responsible or liable for any loss, damage, unauthorized access, or misuse resulting from a User’s disclosure of their password or account credentials.

Article 27 – Two-Factor Authentication

27-1. FELFONE can make two-step verification mandatory for all or some accounts.
27-2. Users are required to keep their security tools safe.
Note: Deactivating security tools may result in the restriction of services.

Article 28 - Duplicate Accounts

28-1. Each person is only allowed to have one personal account unless Felphon has issued another written permission.
28-2. Creating multiple accounts to bypass restrictions, gain benefits, post duplicate ads, or misuse services is prohibited.
Note: Felphon may merge, limit, or delete duplicate accounts without notice.

Article 29 - Account Transfer

29-1. Selling, renting, assigning, transferring, or granting permanent access to an account to others is prohibited.
29-2. Transferring an account without FELFONE’s approval is not valid.
Note: Transferring a business account may be allowed if FELFONE agrees and legal documents are provided.

Article 30 - Shared Use of an Account

30-1. It's forbidden for multiple people to use the same account in a way that threatens the system's security.
30-2. The account holder is responsible for any shared use of their account.

Article 31- Automated Use of Account

31-1. Using bots, scripts, robots, macros, or other automated tools to manage an account without written permission from FELFONE is prohibited.
31-2. Using the API is only allowed according to FELFONE specific regulations.
Note: Violation of this Article may result in the permanent suspension, restriction, or termination of the Account.

Article 32 – Suspicious Activity

32-1. FELFONE may investigate unusual or suspicious activities.
32-2. The investigation may include temporarily limiting services or requesting additional documents.
Note: User cooperation in the investigation process is required.

Article 33 – Unauthorized Access

33-1. Any attempt to access another user's account without permission is prohibited.
33-2. Using hacking, social engineering, malware, or similar tools is prohibited.
Note: FELFONE can report such activities to the legal authorities.

Article 34 – Reporting Security Breaches

34.1. Users must promptly notify FELFONE of any unauthorized access, account theft, security breach, or suspicious activity relating to their Account.
34-2. Delaying the report may increase the user's liability for any damages incurred.

Article 35 – Account Recovery

35-1. Account recovery will only be done after verifying ownership.
35-2. FELFONE may request additional documents for account recovery.
Note: In the event that ownership verification is not possible, FELFONE shall have no obligation to recover the account.

Article 36 - Account Suspension

36-1. FELFONE can temporarily suspend an account in case of violation of these terms, suspicious activity, user complaints, fraud, legal authority orders, or system security threats. The user can request a review of the decision through support channels unless prohibited by law or serious security risks.
36-2. Suspension may include restrictions on logging in, posting ads, sending messages, or using paid services.

Article 37 – Account Termination

37-1. FELFONE can delete an account in case of serious violations, criminal activity, identity forgery, providing false information, or repeated breaches of these terms.
37-2. Deleting an account does not prevent pursuing the user's legal or contractual responsibilities.

Article 38 – Retention and Archiving of Information

39-1. A user whose account has been deleted due to violations does not have the right to create a new account without Felphon's approval.
39-2. Using someone else's information to bypass this restriction is prohibited.

Article 40 – User Responsibility for Account Activities

40-1. The user is responsible for all activities, transactions, ads, messages, payments, and interactions carried out through their account.
40-2. Using the account to commit crimes, violate the rights of third parties, or misuse services will make the user fully liable, both civilly, contractually, and criminally.
40-3. FELFONE may at any time, for the purpose of maintaining system security, request the user to undergo re-verification of identity, provide supplementary documents, or apply technical restrictions, and failure to cooperate may result in the restriction or termination of access to the services.

Chapter Three

Advertising, User Content, Publishing Standards, and Content Management
Article 41 – Right to Publish Listings

41-1. Users may, within the framework of applicable laws, the provisions of these terms, and the specific policies of FELFONE, proceed to publish advertisements for goods, services, purchase requests, cooperation requests, business introductions, or other permitted subjects.
41-2. Publishing an ad on FELFONE does not create an absolute right for the user, and FELFONE can, based on internal policies, legal requirements, or technical considerations, accept, reject, suspend, edit, limit, or delete any ad.
41-3. Utilizing advertisement publication services shall constitute acceptance of all regulations regarding user content, content management, display algorithms, advertising policies, and other relevant rules.

Note 1: Publishing an advertisement does not create any right regarding the continuity of its display.
Note 2: FELFONE may restrict the publication capacity of certain categories.
Note 3: FELFONE may permit the publication of certain goods or services solely for identity-verified users.

Article 42 - Responsibility for Published Content
42-1. Full responsibility for all information, images, videos, files, prices, descriptions, messages, and other published content lies with the publisher.
42-2. The user guarantees that all published information is accurate, legal, complete, up-to-date, and free of any deception or fraud.
42-2. The user guarantees that all published information is accurate, legal, complete, up-to-date, and free of any deception or fraud.
42-3. FELFONE is not responsible for verifying the accuracy of all information published by users.
Note 1: Any damage resulting from false information is the responsibility of the publisher.
Note 2: Publishing incorrect information may result in ad removal or account suspension.

Article 43 – Ownership of Goods or Services

43-1. Users are only allowed to post ads for goods or services that they own or have legal permission to offer.
43-2. Posting consignment items, third-party goods, or items without legal authorization is prohibited.
Note: Failure to provide documents within the designated deadline may result in the deletion of the advertisement or the restriction of the account.

Article 44 – Quality of Listing Information

44-1. The ad information must be clear, accurate, complete, and understandable.
44-2. The actual condition of the product or service must be stated without exaggeration or concealment.
44-3. Hiding major defects of the product or providing incomplete information is prohibited.
Note 1: Using misleading terms is prohibited.

Note 2: FELFONE can correct incomplete information or remove the ad.

Article 45 – Listing Title

45.1. The title of a listing must be directly relevant to the subject matter of the listing.
45.2. The use of exaggerated, misleading, deceptive, offensive, inappropriate, or unrelated titles is prohibited.
45.3. The use of third-party brand names, trademarks, trade names, or other identifiers solely for the purpose of attracting attention, generating traffic, or misleading users, without a genuine connection to the advertised goods or services, is prohibited.
Note: FELFONE may edit, modify, restrict, or remove any listing title that violates these requirements.

Article 46 – Listing Description

 

46.1. The listing description must accurately and clearly describe the principal features, specifications, characteristics, and conditions of the advertised goods or services.

46.2. The inclusion of unrelated promotional content, copied text, duplicated content, spam-like content, or false, inaccurate, or misleading information is prohibited.

46.3. Listing descriptions must not create confusion, deception, misunderstanding, or a misleading impression for users.

Article 47 - Images, Videos, and Multimedia Files
 

47-1. Images must belong to the same product or service.

47-2. Using internet images, images of other people, archival images, or images from other platforms without permission is prohibited.

47-3. Using AI-generated images that create a misleading impression of the actual product is prohibited.

Note 1: Images must have suitable quality.

Note 2: Images with violent, immoral, or illegal content will be removed.

Note 3: FELFONE can automatically process or optimize image quality.

Article 48 – Listing Price
48.1. The listed price must be genuine, accurate, and consistent with the Seller’s actual intention to sell the advertised goods or services.

48.2. The use of a zero price, fictitious price, artificial price, misleading price, or any price that does not reflect a bona fide offering is prohibited unless the relevant category expressly permits such pricing practices.
48.3. Listing a false, fictitious, or unrealistic price for the purpose of attracting views, inquiries, engagement, or potential buyers shall constitute a violation of these Terms.

Note: FELFONE may review, investigate, modify, restrict, or remove listings containing unreasonable, misleading, manipulative, or suspicious pricing.

Article 49- Categorization and Publication Location 
 

49-1. Every ad must be published in the correct category. 

49-2. Deliberately choosing an unrelated category is prohibited. 

49-3. FELFONE can correct the category or geographic location of the ad.

Article 50 – Duplicate Listings

50.1. Simultaneous publication of multiple listings for the same goods or services is prohibited unless expressly permitted by FELFONE’s policies.

50.2. Deleting and republishing a listing solely for the purpose of increasing visibility, ranking, impressions, or views is prohibited.

50.3. Creating multiple Accounts for the purpose of publishing identical, substantially similar, or duplicate listings is prohibited.

Note 1: FELFONE may remove any and all duplicate listings at its sole discretion.

Note 2: Any Paid Services purchased in connection with a removed listing shall be non-refundable.

Article 51 - Distribution in Multiple Geographic Areas
 

51-1. It is forbidden to distribute a product in several cities or areas at the same time without the actual presence of that product in those areas.

51-2. Using a false geographic location is prohibited.

 

Article 52 – Contact Information

52.1. Contact information included in a listing must belong to the publisher of the listing or an authorized representative thereof.

52.2. Publishing the contact information of another person without that person's consent is prohibited.

52.3. Any misuse, exploitation, harvesting, collection, disclosure, or unauthorized use of other Users’ contact information is prohibited.

Article 53 – Information Embedded in Images
 

53.1. Including telephone numbers, website addresses, social media usernames or identifiers, QR codes, external promotional materials, or advertisements for other platforms within images is prohibited unless expressly permitted by FELFONE.

53.2. The inclusion of watermarks, logos, branding elements, or identifying marks belonging to other platforms is prohibited.

Article 54- Orthographic and Editorial Standards

54.1. Listing text must be legible, understandable, appropriately formatted, and free from offensive, abusive, insulting, defamatory, or otherwise inappropriate language.
54-2. Using repeated letters, unnecessary emojis, meaningless text, or misleading writing is prohibited.

Article 55 – Abuse of Keywords

55-1. Using unrelated keywords to increase views is prohibited.

55-2. Using famous brand names without real relevance is prohibited.

55-3. Using clickbait techniques is prohibited.

Article 56 – Automated Publication of Listings

56.1. Publishing listings through any bot, script, robot, automation tool, or similar technology without FELFONE’s prior written authorization is prohibited.

56.2. The use of any API outside the scope of FELFONE’s designated policies, documentation, and technical requirements is prohibited.

Article 57- Content Review and Management

57-1. FELFONE may review all content prior to or subsequent to its publication.

57-2. Important decisions regarding account restriction or content deletion may involve a human review. This review may be conducted by human personnel or artificial intelligence (AI) systems.

57-3. Reviewing the content does not constitute an approval of its accuracy.

Article 58 – Automated Detection of Violations

58-1. FELFONE can use AI technologies to identify spam, duplicate content, duplicate images, fraud, forgery, intellectual property violations, and other violations. Users can request a review of the decisions made in cases determined by Felfon. 

58-2. The results of automatic reviews may be reviewed by human experts.

Article 59 – Removal, Restriction, or Modification of Listings

 

59.1. FELFONE may remove, restrict, hide, disable, suspend, or modify any listing that violates applicable laws, these Terms, or FELFONE policies, with or without prior notice. Where practicable and appropriate, notice may be provided.

59.2. The exercise of such rights and enforcement powers shall not create any entitlement to compensation, damages, reimbursement, or other claims by the User, except where otherwise required by applicable law.

Article 60 – Reporting Violations
 

60.1. Users may report listings, content, activities, or conduct that they believe violate applicable laws, these Terms, or FELFONE policies.

60.2. FELFONE shall use reasonable efforts to review reports within an appropriate timeframe and shall retain sole discretion regarding the assessment, prioritization, investigation, and resolution of such reports.

60.3. Submission of false reports, malicious reports, abusive complaints, or any misuse of the reporting system is prohibited.

Article 61 - Permission to Use User Content
 

61-1. By posting content, the user grants FELFONE a non-exclusive, worldwide, royalty-free, transferable license with the right to sublicense, to use the content for providing services, advertising, marketing, technology development, training AI systems, displaying on search engines, social media, and business partners.

61-2. The use of user content for developing AI systems or marketing purposes will only be done in accordance with the privacy policy and within the limits of user consent or applicable legal grounds. This license remains valid as long as using the content is necessary for FELFONE 's legitimate purposes.

Article 62 – Listing Archiving, Expiration, and Renewal
 

62.1. Listings may be subject to a specified validity period or expiration date.

62.2. Upon expiration, FELFONE may archive, deactivate, remove, or delete the listing.

62.3. Renewal of a listing shall be subject to FELFONE’s applicable conditions, policies, and fee schedules.

Article 63 – Listing Display Algorithm
 

63.1. The order, ranking, placement, and visibility of listings shall be determined by FELFONE’s proprietary algorithms and systems.

63.2. FELFONE makes no guarantee regarding the position, ranking, visibility, exposure, or prominence of any listing.

63.3. Advertising and promotional services do not guarantee sales, user engagement, transaction completion, commercial success, or any particular outcome.

Article 64 - Keeping Content Records
 

64-1. FELFONE can keep records of ads, images, edits, reports, messages, and related information for security, statistics, service development, or legal compliance purposes.

64-2. Deleting an ad or account does not necessarily mean that stored records will be deleted immediately. Records will only be kept as long as needed for legal, security, or contractual purposes.

Chapter Four

Communications Between Users, Negotiations, Formation of Transactions, and Responsibilities of Transaction Parties

Article 65 – Nature of Communications Between Users

65.1. FELFONE provides a platform that enables communication between Users for the purpose of offering, seeking, promoting, or facilitating goods, services, commercial opportunities, employment opportunities, leasing arrangements, exchanges, investments, collaborations, and other lawful interactions.

65.2. All negotiations, agreements, offers, inquiries, messages, communications, calls, and interactions conducted between Users take place directly between those Users. FELFONE is not a party to such communications, negotiations, or transactions unless expressly stated otherwise.

65.3. Users are solely responsible for assessing and verifying the identity, credibility, trustworthiness, good faith, financial capability, qualifications, and suitability of the other party before entering into any agreement, transaction, or commitment.

Note 1: Establishing contact through FELFONE does not mean that FELFONE approves the other party.

Note 2: Trusting or making economic decisions is the responsibility of the users.

Note 3: FELFONE does not guarantee the accuracy of users' information.

Article 66 – Pre-Transaction Negotiations
66.1. Users may engage in negotiations through communication tools provided by FELFONE or through any other lawful means of communication.

66.2. Negotiations conducted between Users shall not necessarily result in the formation of a contract, agreement, or transaction.

66.3. Any User may withdraw from negotiations at any time prior to the conclusion of a final agreement.

Note: The use of negotiations for purposes of deception, fraud, extortion, harassment, unauthorized information gathering, intimidation, or any other improper purpose is prohibited.

Article 67 – Responsibility for Contract Formation
 

67.1. Any contract relating to the purchase, sale, lease, provision of services, collaboration, investment, or any other arrangement shall be concluded solely between the Users involved.

67.2. FELFONE is not a party to private agreements, contracts, or transactions entered into between Users.

67.3. Users are solely responsible for determining and agreeing upon transaction terms, pricing, payment methods, delivery arrangements, warranties, cancellation rights, returns, refunds, and all other contractual conditions.

Note: In the event of a dispute, the primary responsibility for resolving such dispute shall rest with the parties to the transaction.

Article 68 – Pre-Transaction Verification and Due Diligence
 

68.1. Prior to entering into a transaction, Users must independently verify the goods, documents, permits, licenses, authenticity, quality, ownership, condition, and all other relevant characteristics of the subject matter of the transaction.

68.2. Reliance solely upon information contained in a listing shall not be sufficient, and Users are expected to conduct their own investigations, inspections, and due diligence.

68.3. FELFONE shall not be responsible or liable for a User’s failure to conduct adequate verification, investigation, or due diligence.

Article 69 – In-Person Meetings and Delivery of Goods
 

69.1. Where Users choose to meet in person, they must comply with applicable laws, safety practices, local regulations, and reasonable precautions.

69.2. Users are encouraged to conduct meetings in public, secure, and appropriately monitored locations.

69.3. Any transfer of funds, payment, or delivery of goods made without adequate inspection, verification, or precaution shall be at the Users’ own risk and responsibility.

Note: FELFONE shall not be responsible or liable for any accidents, criminal acts, injuries, losses, damages, or other incidents arising from in-person meetings between Users.

Article 70 – Payments Between Users

70-1. Payment between users is made according to their agreement. 

70-2. Felfon is not responsible for receiving, holding, or transferring funds related to user transactions, except in services explicitly provided by FELFONE. 

70-3. Users must verify the accuracy of the other party's information before making a payment. 

Note: Payment to third-party accounts without sufficient verification is the responsibility of the payer.

Article 71 - Delivery of Goods or Services 
 

71-1. The method of delivering goods or providing services will be according to the agreement between the parties involved in the transaction. 

71-2. The responsibility for shipping, packaging, insurance, sending, and delivery of goods lies with the parties involved in the transaction unless there is another agreement. 

71-3. FELFONE is not responsible for delays or non-delivery of goods.

Article 72 – Transfer of Ownership
 

72.1. Transfer of ownership of goods or services shall be governed by applicable laws and the agreement between the parties.

72.2. FELFONE bears no responsibility or liability for ownership transfers, title registrations, vehicle transfers, permit transfers, licensing formalities, governmental filings, or any other legal procedures associated with a transaction.

Article 73 – Withdrawal from a Transaction
 

73.1. Any User may withdraw from negotiations at any time prior to the formation or execution of a binding agreement.

73.2. The legal consequences of withdrawal after a contract has been concluded shall be governed by applicable law and the agreement between the parties.

Note: FELFONE shall not be responsible for cancellations, withdrawals, rescissions, terminations, or other consequences arising from transactions between Users.

Article 74 – Disputes Between Users

74.1. Disputes arising from transactions, negotiations, agreements, or contracts between Users shall generally be resolved by the Users themselves.

74.2. FELFONE has no obligation to provide arbitration, mediation, dispute resolution services, or legal adjudication unless a specific service for such purpose is expressly offered by FELFONE.

74.3. FELFONE may, at its sole discretion and solely for Platform management, safety, compliance, or operational purposes, review relevant information relating to a dispute.

Article 75 – Reporting Fraud or Violations
 

75.1. Users must report any fraud, forgery, deception, abuse, misconduct, or violation of these Terms to FELFONE as soon as reasonably practicable.

75.2. Any report should be accompanied by sufficient supporting evidence, documents, records, or other relevant materials.

75.3. FELFONE may temporarily restrict, suspend, or limit the related User Account while an investigation is ongoing.

Note: Submission of false reports, malicious allegations, fabricated complaints, or misuse of the reporting system is prohibited.

Article 76 - Responsibility for Verifying the Identity of the Other Party

76-1. Users are responsible for verifying the real identity of the other party.

76-2. The identity verification carried out by FELFONE is solely for internal platform purposes and does not guarantee the business credibility or good faith of users.

Article 77 - No Guarantee of Transactions

77-1. FELFONE does not guarantee the success of a transaction, sale, purchase, or fulfillment of contractual obligations.

77-2. Failure to complete a transaction, withdrawal, delay, or breach of contract by users will not create any liability for FELFONE.

Article 78 – Misuse of Communications

78.1. The use of Users’ contact information for sending unsolicited advertisements, spam, harassment, threats, extortion, or any other improper or unlawful purpose is prohibited.

78.2. Collecting, extracting, harvesting, compiling, or using Users’ contact information for commercial purposes without FELFONE’s authorization is prohibited.

Article 79 – Off-Platform Communications
 

79.1. Users may, at their own discretion and risk, continue communications outside the Platform.

79.2. FELFONE shall not be responsible or liable for any communications, negotiations, agreements, transactions, disputes, losses, or damages arising from off-platform interactions.

Article 80 – Communication Records
 

80.1. Subject to applicable law, FELFONE may retain records of messages, reports, system calls, communication logs, technical records, and related information for security purposes, service improvement, fraud prevention, operational needs, or compliance with legal obligations.

80.2. Such information may be disclosed to competent authorities, regulatory bodies, law enforcement agencies, courts, or other authorized entities where required by law or pursuant to a lawful order issued by a competent authority.

Article 81 – Use of FELFONE Communication Tools
 

81.1. Users must use FELFONE’s messaging systems, calling features, and other communication tools in compliance with applicable laws, these Terms, and Platform policies.

81.2. Sending or transmitting any unlawful, criminal, offensive, abusive, defamatory, harassing, spam, malicious, harmful, or unauthorized advertising content through FELFONE’s communication tools is prohibited.

 

Article 82 – Personal Responsibility of Users
 

82.1. Each User shall be solely responsible for their own economic, financial, contractual, commercial, and business decisions.

82.2. Use of FELFONE’s Services does not transfer responsibility for evaluating, investigating, or verifying a transaction to FELFONE.

82.3. Users must perform all necessary inspections, verifications, investigations, and due diligence before making any payment or delivering any goods.

Note 1: FELFONE consistently recommends that transactions, whenever reasonably possible, be conducted in person, after inspection of the goods, and in a safe and secure environment.

Note 2: The risks associated with any transaction shall be borne by the parties to the transaction, unless otherwise required by applicable law.

Chapter Five
Paid Services, Subscriptions, Advertising Credits, Wallet, Payments, Refunds, and Financial Provisions

Article 83 – General Provisions on Paid Services

83.1. In addition to free services, FELFONE may offer various paid services designed to enhance the user experience, increase listing visibility, create stores, provide access to professional features, advertising services, subscriptions, and other digital services.

83.2. Use of Paid Services is entirely voluntary, and failure to purchase such services shall not prevent Users from accessing or using free services unless expressly stated otherwise.

83.3. The terms and conditions applicable to a specific Paid Service may be separately published, and use of such service shall constitute acceptance of the specific terms governing that service.

Note 1: FELFONE may introduce new Paid Services or discontinue existing Paid Services at any time.

Note 2: Discontinuation of a Paid Service shall not create any perpetual, vested, or continuing right to use that service.

Article 84 – Service Fees and Pricing
 

84.1. The prices and fees for Paid Services shall be determined by FELFONE.

84.2. Fees and pricing may vary based on factors including country, city, category, user type, listing type, publication time, advertising campaigns, promotional programs, market conditions, or other relevant criteria.

84.3. FELFONE may modify, revise, or update its pricing and fee schedules at any time.

Note: Changes in pricing shall not affect purchases already completed, unless otherwise required by applicable law.

 

Article 85 – Listing Promotion Services
 

85.1. FELFONE may offer services such as listing promotion, featured placement, priority display, targeted advertising, increased visibility, extended display duration, highlighting features, or other similar promotional services.

85.2. Purchase of such services entitles the User only to the corresponding promotional or advertising service purchased.

85.3. Purchase of promotion services does not constitute a guarantee of sales, revenue generation, transaction completion, customer acquisition, business success, or any particular commercial outcome.

Note: The operation of FELFONE’s display and ranking algorithms may affect the ultimate performance and visibility of a listing.

Article 86 – Subscriptions
 

86.1. FELFONE may offer monthly, annual, recurring, or other subscription plans.

86.2. The features, benefits, limitations, and privileges associated with each subscription plan shall be determined by FELFONE.

86.3. Upon expiration of a subscription period, the exclusive features, benefits, and services associated with that subscription shall cease unless the subscription is renewed.

Note: Renewal of a subscription shall be subject to the terms, conditions, pricing, and policies in effect at the time of renewal.

 

Article 87 – Stores and Professional Services
 

87.1. Creation and maintenance of a Store or Professional Account may require payment of subscription fees or other applicable charges.

87.2. The features, functionalities, tools, and benefits available to Stores may change over time.

87.3. FELFONE may modify, expand, reduce, or otherwise adjust the capacity, features, limitations, or functionality of Stores.

 

Article 88 – Advertising Credits
 

88.1. FELFONE may provide digital credits for the purchase of internal advertising, promotional, or other designated services.

88.2. Advertising Credits may only be used to purchase the services specifically designated by FELFONE.

88.3. Advertising Credits do not constitute cash, electronic money, stored value, legal tender, or a deposit account.

Note 1: Advertising Credits are not redeemable, withdrawable, or exchangeable for cash.

Note 2: Advertising Credits may not be transferred, assigned, sold, pledged, or otherwise disposed of unless expressly permitted by FELFONE.

Article 90 – Gifts and Promotional Credits
 

90.1. FELFONE may issue gift credits, promotional credits, discount coupons, promotional codes, vouchers, rewards, or similar incentives.

90.2. Such credits and incentives may be subject to expiration dates, usage restrictions, eligibility requirements, or other limitations.

90.3. Any unused balance or credit shall expire upon the expiration date unless otherwise expressly stated by FELFONE.

Note: Gift credits, promotional credits, coupons, and similar incentives are not redeemable for cash.

Article 91 – Payments
 

91.1. Payment for Services may be made through payment gateways, bank cards, Digital Wallets, bank transfers, mobile payment solutions, electronic payment systems, or any other payment methods approved by FELFONE.

91.2. Users are solely responsible for ensuring the accuracy, completeness, and validity of all payment information provided.

91.3. FELFONE shall not be responsible or liable for errors, failures, delays, interruptions, declined transactions, or other issues arising from third-party payment systems or payment service providers.

Article 92 – Third-Party Payment Services
 

92.1. Certain payment-related services may be provided by independent third-party payment providers.

92.2. Use of such services shall also be subject to the terms, conditions, policies, and requirements of the relevant third-party providers.

92.3. FELFONE shall not be responsible or liable for the performance, availability, security, interruptions, malfunctions, or damages arising from third-party payment systems, networks, or service providers.

Article 93 – Taxes and Fees
 

93.1. The prices and fees displayed may include applicable taxes, value-added tax (VAT), banking fees, transaction fees, regulatory charges, governmental levies, or other legally required charges.

93.2. Users are solely responsible for the payment, reporting, and compliance of any taxes, duties, fees, or similar obligations arising from their activities.

Note: Where required by applicable law, FELFONE may collect, withhold, deduct, report, or remit taxes and other mandatory charges.

Article 94 – Issuance of Invoices
 

94.1. FELFONE may issue electronic invoices, receipts, billing statements, or transaction records for purchases of Services.

94.2. Users are responsible for reviewing and verifying the accuracy of invoice information.

94.3. Any correction, amendment, cancellation, or reissuance of an invoice shall be subject to applicable tax laws and FELFONE’s policies.

Article 95 – Non-Refundability of Services
 

95.1. Unless otherwise required by consumer protection laws, FELFONE’s refund policies, applicable legal requirements, or software marketplace rules, all Paid Services become non-refundable once activated, delivered, or made available for use.

95.2. Partial use, consumption, activation, or utilization of a Service shall also preclude eligibility for a refund.

95.3. Removal of a listing due to a User’s violation of these Terms, applicable laws, or Platform policies shall not entitle the User to a refund of fees paid for related Services.

Note 1: Consumed, delivered, activated, or used Services cannot be reversed, restored, or refunded.

Note 2: Failure to use a Service does not create a right to a refund unless expressly provided under FELFONE’s policies or applicable law.

Article 96 – Cancellation of Services
 

96.1. Users may discontinue or cease using Paid Services at any time.

96.2. Discontinuation of use shall not automatically entitle the User to reimbursement, repayment, or refund of amounts previously paid.

96.3. Expiration, termination, or cancellation of a subscription does not entitle the User to a refund for any portion of a subscription period already used.

Article 97 – Payment Errors
 

97.1. In the event of an unsuccessful payment, the relevant Service shall not be activated until payment has been successfully confirmed.

97.2. In the event of a duplicate payment, FELFONE may, following review and verification, take appropriate measures to correct the payment status and resolve the issue.

97.3. Investigation of banking errors, payment disputes, or transaction irregularities may require the User to provide supporting documents, records, or other evidence.

Article 98- Financial Abuse
 

98-1. Utilizing other persons' bank cards without authorization, fake payment, utilizing stolen information, or any form of financial fraud is prohibited.
98-2. FELFONE may suspend or delete the related accounts.
98-3. FELFONE shall reserve the right to report financial violations to competent authorities.

Article 99- Refund of Advertising Credit
 

99-1. Unused advertising credits shall be refundable solely in cases declared by FELFONE.

99-2. Gift credits, bonus credits, or promotional campaign credits are non-refundable.

Article 100 – Expiration of Credits
 

100.1. Advertising Credits, Gift Credits, promotional balances, and similar incentives may be subject to expiration dates.

100.2. Upon expiration, any unused balance or credit shall be forfeited and permanently expire unless a different policy has been expressly announced by FELFONE.

Note: FELFONE is under no obligation to renew, reinstate, extend, or restore expired credits.

Article 101 – Discontinuation of Paid Services
 

101.1. FELFONE may modify, suspend, replace, discontinue, or terminate any Paid Service at any time.

101.2. In the event of the permanent discontinuation of a Paid Service, the treatment of prior purchases, subscriptions, credits, or related entitlements shall be governed by the policy announced by FELFONE and any applicable legal requirements.

Article 102 – User Responsibilities Regarding Payments
 

102.1. Users are responsible for the accuracy of payment information, compliance with applicable financial laws and regulations, prevention of fraud, and lawful use of payment methods and financial instruments.

102.2. Any misuse of FELFONE’s financial services, payment systems, promotional programs, credits, or related features may result in suspension of the User Account, termination of Services, forfeiture of Advertising Credits, cooperation with competent authorities, and claims for damages or other legal remedies.

Note 1: FELFONE may review, investigate, suspend, delay, reject, reverse where legally permitted, or otherwise examine payments for the purpose of preventing fraud, abuse, security risks, or violations of applicable laws.

Note 2: Where FELFONE has a reasonable suspicion of money laundering, terrorist financing, unlawful financing activities, fraud, financial misconduct, sanctions violations, or other unlawful conduct, FELFONE may suspend the provision of Services and disclose relevant information to competent authorities in accordance with applicable laws and legal obligations.

 

Chapter Six

Privacy, Personal Data, Information Processing, Electronic Communications, and Information Security

Article 103 – General Principles of Information Protection

103.1. FELFONE is committed to processing and maintaining User information in accordance with applicable laws, confidentiality principles, information security standards, and the provisions of these Terms.

103.2. Use of FELFONE’s Services constitutes the User’s acknowledgment of and consent to the collection, storage, processing, transfer, and use of information in accordance with these Terms and the Privacy Policy.

103.3. FELFONE shall implement reasonable technical, organizational, and administrative measures to protect User information; however, absolute security of any electronic system cannot be guaranteed.

Note 1: FELFONE shall not be liable for losses or damages resulting from cyberattacks, security incidents, or unauthorized access that are beyond its reasonable control.

Note 2: Users are also responsible for observing appropriate security practices when using the Services.

Article 104 – Information That May Be Collected
 

104.1. FELFONE may collect information including, but not limited to, name, telephone number, email address, identity information, banking information, address, device information, browser information, location data, records of Service usage, listings, messages, transactions, and other information reasonably necessary for the provision of Services. Unless required for a legitimate purpose, complete bank card details shall not be stored. Where applicable law, platform rules, or operating systems require explicit consent, such consent shall be obtained separately.

104.2. The categories and scope of information collected may vary depending on the type of Services used.

104.3. Certain information may be collected automatically through technical systems, software tools, cookies, logs, or similar technologies.

Note: Provision of certain information may be mandatory for access to specific Services or functionalities.

Article 105 – Purposes of Information Processing

105.1. User information may be processed for purposes including account creation, service provision, identity verification, platform security, performance analysis, service development, content personalization, advertising, customer support, compliance with legal obligations, responding to governmental or regulatory requests, and other legitimate business purposes.

105.2. FELFONE may use aggregated, anonymized, or statistical information for market analysis, business intelligence, research, analytics, and service improvement purposes.

Note: Anonymous information shall be processed in a manner that does not directly identify Users, unless otherwise required by applicable law. Only information reasonably necessary for specified and legitimate purposes shall be collected and processed.

Article 106 – Technical Information and Logs
 

106.1. FELFONE may record technical information relating to devices, operating systems, IP addresses, device identifiers, browser types, usage times, viewed pages, clicks, system errors, diagnostic data, and other technical information.

106.2. Such information may be used for security enhancement, performance analysis, fraud detection, troubleshooting, service optimization, and development of the Services.
Note: The collection and maintenance of technical logs constitute part of the Platform’s security and compliance requirements.

Article 107 – Cookies and Similar Technologies
 

107.1. FELFONE may use cookies, advertising identifiers, pixels, local storage technologies, and similar technologies. The use of advertising identifiers shall be subject to device settings and any required user consents.

107.2. These technologies may be used for authentication, session management, service personalization, user behavior analysis, analytics, security, and advertising purposes.

107.3. Disabling cookies or similar technologies may impair the functionality of certain Services or features.

Note: The use of cookies and similar technologies shall be governed by FELFONE’s separate Cookie Policy.

Article 108 – Location Information
 

108.1. Where permission has been granted by the User, FELFONE may collect approximate or precise location data from the User’s device. Access to location information shall occur only after the permissions required by the operating system have been obtained.

108.2. Location information may be used for displaying nearby listings, providing local services, enhancing security, improving user experience, and enabling other location-based features.

108.3. Users may manage or withdraw location permissions through their device settings in accordance with the capabilities of the operating system.

 

Article 109 – Communication Information
 

109.1. Messages exchanged between Users through FELFONE’s internal systems may be processed for security purposes, investigation of violations, service improvement, fraud prevention, or compliance with legal obligations. FELFONE does not routinely monitor Users’ private communications, and any processing shall occur only where required due to a violation report, legal obligation, security necessity, or other legitimate grounds.

109.2. FELFONE has no general right to monitor Users’ private communications except to the extent permitted or required by applicable laws, violation reports, court orders, lawful requests, or security necessities.

Note: Users should refrain from transmitting unnecessary confidential, sensitive, financial, or personal information through the internal messaging system.

Article 110 – Advertising Use of Information

110.1. FELFONE may use User information to personalize advertisements, recommend services, deliver special offers, conduct marketing campaigns, and improve advertising relevance.

110.2. Advertisements may be displayed based on User behavior, search history, interests, preferred categories, usage patterns, demographic segments, or aggregated statistical information.

Note: Users may disable or limit advertising personalization through application settings, device settings, or other available controls where supported.

Article 111 – Electronic Communications
 

111.1. Users agree that notices, security messages, service communications, financial notifications, updates to these Terms, promotional messages, verification codes, and other communications may be delivered through electronic means.

111.2. Delivery of a communication to the User’s registered telephone number, email address, or account shall constitute valid notice and effective delivery.

Note: Users are responsible for keeping their contact information accurate and up to date.

Article 112- Subscription to Promotional Messages
 

112-1. FELFONE may send promotional, informational, and marketing messages.
112-2. The user may stop receiving marketing messages at any time.

112-3. Security, financial, or service-related messages may be sent even if advertisements are deactivated.

Article 113- Sharing Information with Third Parties
 

113-1. FELFONE may utilize partner companies, cloud service providers, payment companies, data analysis firms, SMS providers, security services, and other contractors to provide its services.

113-2. The transfer of information shall be conducted with due compliance with security standards and applicable data protection laws, solely to the extent required for service provision or legal requirements.
Note: Third parties shall be obliged to comply with confidentiality requirements.

Article 114- International Transfer of Information
 

114-1. Users' information may be stored or processed in servers or data centers located in various countries.

114-2. Utilizing the services shall constitute acceptance of the international transfer of information within the framework of relevant laws.

Note: FELFONE endeavors to utilize conventional information security standards in data transfers.

Article 115- Data Retention Period
 

115-1. Users' information shall be retained for as long as it is necessary for service provision, compliance with laws, dispute resolution, fraud prevention, or the performance of contractual obligations.

115-2. Subsequent to the expiration of legal or contractual necessity, the information shall be deleted, anonymized, or archived in accordance with internal policies.

Article 116- Deletion of Information
 

116-1. Deletion of the user account shall not necessarily result in the immediate deletion of all information.

116-2. FELFONE may retain certain information in accordance with the laws or to defend its rights.
Note: Backup information may remain retained until the expiration of technical cycles.

Article 117- Users' Rights Regarding Information
 

117-1. Users may, within the limits of the law, proceed to view, correct, or complete their information.

117-2. Requests for the deletion of information shall be subject to laws, contractual requirements, and data retention policies.
Note: Deletion of certain information may result in the impossibility of continuing to use the services.

Article 118- Information Security

118-1. FELFONE utilizes conventional security methods, including encryption, access control, event logging, security monitoring, and other protective technologies.

118-2. Despite the adoption of conventional security measures, no system possesses absolute immunity, and users accept this inherent risk.

Article 119- Users' Responsibility in Protecting Information
 

119-1. Users are obliged to keep their login information, passwords, verification codes, and other security information confidential.

119-2. Users must utilize secure devices, reliable networks, and up-to-date software to use the services.

119-3. Any disclosure of security information by the user shall be at their own personal responsibility.

Article 120- Information Security Breach
 

120-1. Users are obliged to immediately notify FELFONE of any unauthorized access, misuse, disclosure of information, or suspicious activity.

120-2. FELFONE may, for the purpose of damage prevention, proceed to suspend the account, restrict services, or conduct security investigations.

Note 1: The cooperation of users in investigating security incidents is mandatory.

Note 2: FELFONE may provide the necessary information to competent authorities in the event of a legal requirement or a security necessity.

 

Chapter Seven: Intellectual Property, Moral Rights, Usage Licenses, Trademarks, Database, and Intellectual Assets of the Platform

Article 121- General Provisions of Intellectual Property Rights

121-1. All intellectual property rights related to FELFONE, including software, systems, algorithms, user interface (UI) design, database, technical structure, software codes, logos, trademarks, trade names, domains, graphic designs, texts, images, videos, documents, technologies, digital services, and other intellectual assets belong to FELFONE or their legal holders.

121-2. Utilizing FELFONE 's services does not create any transfer of intellectual property to the users.

121-3. All rights that are not explicitly granted to users in these terms shall be reserved for FELFONE.

Note 1: Protection of intellectual property rights shall be carried out in accordance with applicable laws.

Note 2: Utilizing the services does not constitute the granting of a license for the commercial exploitation of FELFONE 's intellectual assets.

Note 3: Users are obliged to respect the intellectual property rights of third parties as well.

Article 122- Limited License to Use the Services

122.1. FELFONE grants Users a limited, personal, non-exclusive, non-transferable, revocable license solely for the lawful use of the Services.

122.2. This license shall remain valid only for so long as the User complies with these Terms.

122.3. Subject to applicable laws and without prejudice to any non-waivable rights of Users, FELFONE may revoke this license without prior notice in the event of a violation of these Terms.

Note: This license does not include any right to sell, lease, assign, transfer, sublicense, or otherwise grant rights to any third party.

Article 123 – Prohibition of Unauthorized Copying and Exploitation
 

123.1. Reproduction, republication, extraction, storage, distribution, sale, rental, modification, reverse engineering, adaptation, or commercial exploitation of FELFONE’s Services or intellectual property assets without prior written authorization is prohibited.

123.2. Use of FELFONE content on websites, applications, social media platforms, or other media without authorization is prohibited.

123.3. Removal, alteration, obscuring, or modification of any proprietary rights notices, copyright notices, trademark notices, or ownership markings displayed on content is prohibited.

Note: Limited academic, educational, journalistic, or news-related citation and reference, to the extent permitted by applicable law, shall not be restricted by this provision.

Article 124 – Trademarks
 

124.1. The FELFONE name, logo, marks, proprietary designs, slogans, branding elements, and other trademarks are the property of FELFONE or their respective lawful owners.

124.2. Use of such trademarks without prior written authorization is prohibited.

124.3. Registration, adoption, use, or display of similar trademarks, trade dress, names, symbols, or branding that may mislead, confuse, or deceive Users is prohibited.

Note: FELFONE reserves the right to pursue all available legal remedies against unauthorized use of its trademarks and brand assets.

Article 125 – Domain Names and Digital Identifiers
 

125.1. Domain names, subdomains, official identifiers, usernames, platform identifiers, and internet addresses associated with FELFONE constitute part of its intellectual property assets.

125.2. Registration, acquisition, use, or operation of any domain name, identifier, or designation that is confusingly similar to FELFONE’s identifiers for the purpose of deception, confusion, impersonation, or misuse is prohibited.

Note: FELFONE may seek protection, recovery, enforcement, or restoration of its rights through competent authorities, dispute-resolution bodies, or judicial proceedings.

Article 126 – Software and System Code
 

126.1. All software, source code, executable code, object code, libraries, system architecture, APIs, algorithms, technical structures, frameworks, and related technologies are owned by FELFONE or its licensors.

126.2. Reverse engineering, analysis, code extraction, decompilation, disassembly, decoding, or any attempt to access, discover, derive, or reconstruct the internal structure, source code, logic, or operation of the Services is prohibited unless expressly permitted by applicable law.

Note: This prohibition also includes the use of automated tools, bots, crawlers, scanners, monitoring systems, or similar technologies intended to analyze, inspect, benchmark, map, or evaluate the operation, functionality, or technical structure of the platform.

Article 127 – FELFONE Database
 

127.1. All structured information, classifications, listings, metadata, advertisement data, search structures, indexes, and databases associated with FELFONE are the property of FELFONE.

127.2. Mass extraction, bulk downloading, copying, replication, reproduction, or reconstruction of the database is prohibited.

127.3. Commercial use, exploitation, resale, licensing, or monetization of Platform data without prior written authorization is prohibited.

Note: Public search engines may index publicly accessible pages only within the scope expressly permitted by FELFONE.

Article 128 – Scraping and Data Mining
 

128.1. The use of any Robot, Spider, Scraper, Crawler, Bot, automated extraction tool, or similar technology to access, collect, extract, harvest, or retrieve information from FELFONE without prior written authorization is prohibited.

128.2. Systematic extraction of data for the purpose of training artificial intelligence models, creating databases, conducting commercial analytics, market intelligence, competitive analysis, or competing with FELFONE is prohibited.

128.3. Circumventing, bypassing, disabling, or interfering with technical restrictions, safeguards, access controls, or protective mechanisms of the Platform for the purpose of extracting information is prohibited.

Note: FELFONE may suspend, block, restrict, or permanently terminate access by violators.

Article 129 – APIs and Developer Services
 

129.1. Use of FELFONE APIs is permitted solely in accordance with the applicable documentation, technical specifications, licenses, and authorizations issued by FELFONE.

129.2. Use beyond established limits, creation of excessive or abnormal system load, abuse of APIs, or use inconsistent with authorized purposes is prohibited.

129.3. FELFONE may restrict, suspend, modify, revoke, or terminate API access at any time.

Article 130 – Rights Relating to User Content
 

130.1. Initial ownership of content created, uploaded, submitted, or generated by Users shall remain with those Users unless otherwise required by applicable law.

130.2. Users are solely responsible for ensuring compliance with the intellectual property rights, proprietary rights, and other legal rights of third parties in relation to any content they publish.

130.3. By publishing content, the User represents and warrants that they possess all necessary rights, licenses, permissions, consents, and authorizations required for such publication and use.

Note: Responsibility for any third-party claim, dispute, allegation, or legal action arising from published content shall rest solely with the publisher of that content.

Article 131 – License to Use User Content
 

131.1. By publishing, uploading, submitting, transmitting, displaying, or otherwise making any content available through the Platform, the User grants FELFONE a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, store, process, modify, adapt, publish, distribute, display, transmit, archive, and otherwise utilize such content in any media or format for as long as reasonably necessary to provide the Services, comply with legal obligations, maintain required archives, protect legitimate interests, or operate the Platform.

131.2. This license includes the right to reproduce, publish, store, process, translate, adapt, display, promote, market, distribute, develop services based upon, use for the training and improvement of artificial intelligence systems, and make available through search engines, social media platforms, affiliated media channels, and other distribution channels.

131.3. This license is granted on a royalty-free basis and shall not create any obligation on FELFONE to pay royalties, compensation, licensing fees, or any other remuneration to the User.

Note: Removal of content by the User shall not necessarily require deletion of archived copies, backup copies, cached versions, or copies retained for lawful business, regulatory, evidentiary, operational, security, or compliance purposes.

Article 132 – Content Subject to Third-Party Rights
 

132.1. Publishing, uploading, distributing, displaying, or otherwise using any work protected by copyright, trademark, patent, industrial design rights, trade secrets, or other intellectual property rights without proper authorization is prohibited.

132.2. Users are responsible for ensuring that all necessary rights, permissions, licenses, authorizations, and consents have been obtained before publishing any content.

Note: Users shall bear sole responsibility for all claims, disputes, damages, liabilities, losses, costs, and legal proceedings arising from infringement of third-party rights.

Article 133 – Reporting Intellectual Property Infringement
 

133.1. Owners of intellectual property rights, or their authorized representatives, may report alleged infringements of their rights to FELFONE.

133.2. A report must include the identity and contact information of the complainant, identification of the protected work or right, evidence of ownership, the precise location of the alleged infringement, and a good-faith statement regarding the complaint.

133.3. FELFONE may request additional information, supporting documents, declarations, or evidence as necessary to evaluate the report.

Note: Submission of false, misleading, fraudulent, or bad-faith infringement reports may result in legal liability for the reporting party.

Article 134 – Handling Intellectual Property Complaints
 

134.1. Upon receipt of a valid complaint, FELFONE may remove, restrict access to, disable, suspend, or otherwise limit the challenged content. Where reasonably practicable, the content publisher shall be given an opportunity to respond, except in urgent situations or where legal obligations require immediate action.

134.2. FELFONE may request explanations, evidence, licenses, permissions, or other supporting documentation from the publisher of the content.

134.3. Any action taken by FELFONE shall not prevent either party from pursuing remedies through courts, arbitration, administrative authorities, or other competent legal forums.

Article 135 – Use of the FELFONE Brand in Advertising
 

135.1. Use of the FELFONE name, trademarks, logos, branding, trade names, or other brand assets in advertising, marketing, service promotion, business activities, public communications, or commercial materials without prior written authorization is prohibited.

135.2. Creating, implying, suggesting, or representing the existence of an official partnership, endorsement, sponsorship, affiliation, authorization, certification, or other formal relationship with FELFONE without authorization is prohibited.

Article 136 – Rights Relating to Artificial Intelligence
 

136.1. FELFONE may utilize artificial intelligence technologies, machine learning systems, automated decision-support tools, data analytics technologies, and related technologies for purposes including data analysis, service development, content review, fraud detection, quality improvement, platform optimization, operational efficiency, security enhancement, and other legitimate business purposes.

136.2. By using the Services, Users acknowledge and accept FELFONE’s lawful use of permitted data for the development, improvement, and enhancement of artificial intelligence systems, in accordance with applicable laws. Where User data is used for the development of artificial intelligence systems, such use shall be carried out in accordance with the Privacy Policy, applicable laws, and, where required, with the User’s consent.

Note: Information that is legally considered confidential shall not be processed beyond the limits permitted by applicable laws.

Article 137- Preservation of FELFONE 's Rights
 

137-1. FELFONE’s failure to take immediate action regarding the infringement of intellectual property rights shall not constitute a waiver of those rights.

137-2. FELFONE may, at any time, take the necessary technical, contractual, or judicial measures to protect its rights.

Article 138- Indemnification for Intellectual Property Infringement
 

138-1. Users undertake to indemnify all damages, costs, fines, claims, litigation expenses, and attorneys' fees resulting from the infringement of intellectual property rights by themselves.

138-2. This obligation shall remain valid even subsequent to the deletion of the user account or the termination of service utilization.

Note: FELFONE reserves the right to claim all direct and indirect damages resulting from the infringement of its own intellectual property rights or those of third parties.

Chapter Eight: Prohibited Goods, Services, Activities, and Content

Article 139- Principle of Legality of Goods and Services
 

139-1. Users are solely authorized to publish advertisements for goods, services, cooperation opportunities, or other matters that are permitted in accordance with applicable laws, public order, good morals, and the provisions of these terms.

139-2. The legal liability for supplying, advertising, selling, or introducing any goods or services shall rest with the publisher thereof.

139-3. FELFONE makes decisions based on internal policies, applicable laws, and its reasonable assessment, and may delete, restrict, or block any advertisement contrary to the laws or these terms without prior notice.

Note 1: FELFONE possesses the exclusive discretion to determine the non-compliance of published content with its internal policies.

Note 2: The deletion of an advertisement shall not prevent the application of other disciplinary or legal measures.

Note 3: The publication of an advertisement in the past does not constitute a permission for its republication.

Article 140- Illegal Goods

140-1. Publishing, advertising, purchasing, selling, or introducing any illegal goods is prohibited.

140-2. Goods whose possession, purchase, or sale is prohibited according to the laws of the country of operation are not publishable on Felfone.

140-3. FELFONE may suspend or delete the user's account upon observing such content.

Note: FELFONE shall reserve the right to cooperate with legal authorities in this regard.

Article 141- Narcotics and Psychotropic Substances
 

141-1. Publishing any advertisement related to narcotics, psychotropic substances, hallucinogenic materials, precursors for narcotics production, or equipment for their consumption is prohibited.

141-2. Advertising, training, or encouraging the consumption of these substances is prohibited.

141-3. Selling narcotic or controlled drugs without a legal license is prohibited.

Article 142- Weapons and Military Equipment
 

142-1. Purchasing, selling, leasing, advertising, or introducing firearms, prohibited cold weapons (bladed weapons), ammunition, explosives, military equipment, or their main components is prohibited, unless explicitly permitted by law and declared authorized by FELFONE.

142-2. Publishing instructions (tutorials) on manufacturing weapons or explosives is prohibited.

Note: Self-defense equipment may also be subject to legal restrictions.

Article 143- Medicine and Medical Equipment
 

143-1. Selling prescription drugs, smuggled medicines, counterfeit medicines, or unlicensed medicines is prohibited.

143-2. Advertising unproven or misleading treatments is prohibited.

143-3. Medical equipment requiring a permit shall be publishable solely in accordance with the laws.

Article 144- Counterfeit Goods
 

144-1. Selling or advertising counterfeit goods, unauthorized copies, fakes, replicas, or goods infringing intellectual property rights is prohibited.

144-2. Utilizing famous names or brands to sell non-genuine goods is prohibited.

Note: Felfone may proceed with the immediate deletion of content upon a report by the brand owner.

Article 145- Official Documents and Identity Credentials
 

145-1. Purchasing, selling, forging, advertising, or assigning identity documents, passports, driver's licenses, national ID cards, official deeds (documents), stamps/seals, university degrees, or government documents is prohibited.

145-2. Publishing services for forgery or alteration of documents is prohibited.

Article 146- Money, Currency, and Financial Instruments
 

146-1. Purchasing or selling counterfeit money, forged financial documents, unauthorized bank cards, financial data-theft tools, or money laundering instruments is prohibited.

Article 146-2. Providing illegal or unauthorized financial transfer services is prohibited. Note: Financial activities shall be subject to the financial laws of the country where the activity takes place.

Article 147- Stolen Goods

147-1. Publishing/listing stolen goods or goods of unverified origin is prohibited.
 147-2. FELFONE may request proof of ownership of the goods.
 147-3. Failure to provide sufficient documentation may result in the removal of the advertisement/listing.

Article 148- Animals and Protected Species

 148-1. Buying and selling protected animals, endangered species, or products derived from them is prohibited.
148-2. Advertising illegal hunting or wildlife trafficking is prohibited. Note: Local regulations regarding animal keeping must also be observed.

Article 149- Goods Requiring Permits/Licenses

 149-1. Publishing/listing goods or services that require a legal permit/license is only possible if a valid permit/license is available.
 149-2. FELFONE may request a copy of the permit/license or additional information.

Article 150- Illegal Services

150-1. Advertising illegal services, including forgery, hacking, infiltration, money laundering, tax evasion, smuggling, bypassing laws, or other criminal services is prohibited.
150-2. Publishing tutorials or tools for committing crimes is also prohibited.

Article 151- Gambling and Betting

151-1. Advertising betting websites, gambling, unauthorized lotteries, or similar services is prohibited.
151-2. Selling tools related to gambling is not allowed in cases prohibited by law.

Article 152- Immoral Content

152-1. Publishing images, videos, services, or goods contrary to public morality or relevant laws is prohibited.
 152-2. Advertising sexual services, pornographic content, or any form of sexual exploitation is prohibited.

Article 153- Violence and Hate Speech

153-1. Publishing content containing extreme violence, threats, terrorism, hate speech, discrimination, or incitement to violence is prohibited.

153-2. Publishing content that encourages criminal acts is prohibited.

 

Article 154 – Misleading Advertisements
 

154-1. Publishing false, exaggerated, deceptive, or unverified advertisements is prohibited.

154-2. Medical, scientific, or economic claims must be supported by valid documentation.

 

Article 155 – Violation of Privacy
 

155-1. Publishing other persons’ personal information without their consent is prohibited.

155-2. Publishing private images, phone numbers, addresses, or financial information of individuals without authorization is prohibited.

 

Article 156 – Political or Sensitive Content
 

156-1. FELFONE may restrict the publication of certain political, security-related, or sensitive content in accordance with the laws of the place of operation.

156-2. Publishing content that results in violation of general laws is prohibited.

 

Article 157 – Advertising Competing Platforms
 

157-1. Using advertisements to direct users to competing platforms without Felfon’s authorization is prohibited.

157-2. Including links, identifiers, or advertisements of competitors in advertisements is prohibited.

 

Article 158 – Spam and Harmful Activities
 

158-1. Publishing advertisements in bulk, sending mass messages, creating multiple accounts, using bots, or any spam activity is prohibited.

158-2. Using automated methods to manipulate search results is prohibited.

 

Article 159 – FELFONE’s Actions Against Prohibited Content
 

159-1. FELFONE may remove any prohibited content without prior notice.

159-2. FELFONE may restrict, suspend, or delete the user’s account.

159-3. FELFONE may cancel paid services related to prohibited content without refund.

Note: Taking these actions shall not prevent legal proceedings by competent authorities.

 

Article 160 – Cooperation with Legal Authorities
 

160-1. In the event of a legal obligation or an order from a competent authority, FELFONE may provide information related to advertisements, users, transactions, or activity records to the relevant authorities.

160-2. Users acknowledge that compliance with laws and cooperation with legal authorities shall take priority over maintaining their access to the services.

Note 1:
FELFONE may take any immediate actions necessary to protect the security of the platform without prior notice.

Note 2:
The list of prohibited goods and services is not exhaustive, and Felfon may, based on laws, judicial practices, regulatory requirements, or internal policies, add new items to it or amend the existing restrictions.

Chapter Nine

User Responsibilities, FELFONE’s Disclaimer, Limitation of Liability, Indemnification, and Risks of Using the Services

Article 161 – Principle of Users’ Personal Responsibility
 

161-1. Each user is responsible for all actions, decisions, content, advertisements, messages, negotiations, transactions, payments, obligations, contracts, and activities carried out through their user account or in their name.

161-2. Users are responsible for complying with laws, regulations, third-party rights, contractual obligations, and legal requirements related to their activities.

161-3. No action by users shall create any direct or indirect liability for FELFONE.

Note 1: Responsibility arising from the use of a user account by other persons shall be borne by the account holder unless otherwise proven in accordance with the law.

Note 2: Using FELFONE’s services shall not transfer users’ personal responsibilities to FELFONE.

 

Article 162 – Responsibility for User Content
 

162-1. Responsibility for all advertisements, images, videos, files, descriptions, prices, messages, comments, and other published content shall rest with the person who publishes them.

162-2. Users guarantee that the published content does not violate laws, third-party rights, or the intellectual property rights of others.

162-3. Responsibility for any legal claims arising from published content shall be borne by the user.

Note: Removal of content by Felfon shall not relieve the publisher from responsibility.

 

Article 163 – Responsibility for Transactions
 

163-1. All transactions conducted between users are carried out independently from FELFONE.

163-2. Responsibility for verifying the authenticity of goods, quality, price, ownership, condition, licenses, legal status, payment terms, and delivery shall rest with the parties to the transaction.

163-3. FELFONE has no obligation regarding the proper performance of transactions.

Note 1: FELFONE does not provide any guarantee regarding completion of a transaction or proper performance of a contract.

Note 2: Financial disputes between users shall be the responsibility of the users themselves.

 

Article 164 – Disclaimer Regarding User Information

164.1. FELFONE is not responsible for the accuracy, precision, completeness, or reliability of information published by users.

164.2. The display of an advertisement or user account shall not constitute endorsement by FELFONE.

164.3. Users are required to conduct independent investigations before making any economic or financial decisions.

 

Article 165 – Disclaimer Regarding Goods and Services
 

165.1. FELFONE provides no warranty or guarantee regarding the quality, authenticity, condition, safety, usability, legality, or value of any goods or services published on the platform.

165.2. Responsibility for determining the quality of goods shall rest with the buyer.

165.3. Responsibility for compliance with applicable standards and legal permits shall rest with the seller.

 

Article 166 – No Guarantee of Continuous Availability

166.1. FELFONE shall make reasonable efforts to provide its services on a continuous basis.

166.2. However, interruptions caused by maintenance, repairs, updates, cyberattacks, internet issues, power outages, telecommunications failures, or other factors may result in the suspension of services.

166.3. FELFONE shall not be liable for any damages arising from such events unless otherwise required by applicable law.

 

Article 167 – No Guarantee of Absolute Security
 

167.1. FELFONE employs reasonable security measures; however, absolute security of any electronic system cannot be guaranteed.

167.2. Users utilize the services with full awareness of the inherent risks of the online environment.

167.3. Responsibility for safeguarding access devices, passwords, and security information shall rest with the user.

 

Article 168 – No Guarantee of Income or Profit
 

168.1. FELFONE does not provide any guarantee regarding increased sales, customer acquisition, profitability, traffic, revenue, or the economic success of users.

168.2. The purchase of advertising services shall not constitute a guarantee of commercial success.

Note: The results of using the services may vary depending on market conditions.

Article 169 – Third-Party Services
 

169.1. Certain services may be provided by third parties.

169.2. FELFONE shall not be responsible for the performance, quality, security, or continuity of services provided by third parties.

169.3. The use of third-party services shall also be subject to the terms and conditions of the respective service provider.

 

Article 170 – External Links and Resources
 

170.1. FELFONE may provide links or references to websites or services operated by third parties.

170.2. FELFONE is not responsible for the content, operation, or policies of such services.

Note: The use of external services is undertaken at the users’ own risk and responsibility.

 

Article 171 – Limitation of FELFONE’s Financial Liability
 

171.1. To the maximum extent permitted by law, FELFONE’s liability for direct or indirect damages arising from the use of the services shall be limited.

171.2. FELFONE shall not be liable for consequential damages, loss of profits, business opportunities, business reputation, data, revenue, customers, or any other indirect damages.

171.3. Unless otherwise restricted by applicable law, the maximum financial liability of FELFONE toward any user shall not exceed the total amount paid by that user for FELFONE’s services during the twelve (12) months preceding the event giving rise to the claim.

Note: This limitation shall apply only to the extent permitted by mandatory applicable laws.

 

Article 172 – Force Majeure
 

172.1. FELFONE shall not be liable for any failure to perform its obligations resulting from events beyond its reasonable control.

172.2. Force majeure shall include, without limitation, war, civil unrest, sanctions, earthquakes, floods, fires, large-scale cyberattacks, internet outages, power failures, governmental actions, epidemics or pandemics, strikes, infrastructure failures, or other similar events.

Note: The effects of a force majeure event shall continue for as long as the relevant circumstances persist.

 

Article 173 – Indemnification by Users
 

173.1. Users agree to indemnify and hold harmless FELFONE, its directors, officers, employees, affiliates, representatives, and business partners against any claims, lawsuits, damages, penalties, costs, demands, liabilities, or legal expenses arising from their actions.

173.2. This obligation shall include, without limitation, violations of laws, breaches of these Terms, infringement of third-party rights, publication of unlawful content, fraud, or misuse of the services.

Note 1: Attorneys’ fees and legal representation costs shall also be covered by this indemnification obligation.

Note 2: This obligation shall survive account deletion or termination of the use of the services.

 

Article 174 – Liability Arising from Violation of Laws
 

174.1. In the event that a user violates any applicable law, full civil, criminal, administrative, or contractual liability shall rest solely with that user.

174.2. FELFONE may disclose necessary information to competent authorities for the purpose of protecting its rights or complying with legal obligations.

Article 175 – FELFONE Protective Measures

175-1. FELFONE may, in order to maintain system security, prevent damage, or comply with applicable laws, take measures including restricting services, suspending accounts, removing content, or stopping transactions.

175-2. The implementation of such measures shall not constitute acceptance of responsibility for disputes between users.

Article 176- Users' Equipment Responsibility
 

176-1. Users are responsible for providing, maintaining, and securing the devices, software, internet connection, telecommunication equipment, and infrastructure required to use the services.

176-2. FELFONE shall not be liable for any damages resulting from defects or failures in the users' equipment.

Article 177- Use at Own Risk
 

177-1. Users acknowledge and agree that using online services entails technical, economic, security, and legal risks.

177-2. The use of the services is conducted subject to the acceptance of these risks.

Note: This Article shall not limit the inalienable rights of consumers within the scope of mandatory laws.

Article 178- Survival of Limitation of Liability
 

178-1. The provisions of this Chapter shall remain valid and enforceable to the necessary extent even after account deletion, termination of service use, or termination of this Agreement.

178-2. None of the provisions in this Chapter shall prevent FELFONE from exercising its legal rights to claim damages or defend its rights.

Chapter Ten: User Violations, Disciplinary Actions, Service Suspension, Content Removal, Account Deletion, and Enforcement of Regulations

Article 179- Principle of Compliance with Platform Regulations
 

179-1. All users are obligated to comply with applicable laws, the provisions of these Terms, internal policies, ad publishing guidelines, security policies, monetary service regulations, and all other official documents of Felfon throughout the entire period of using Felfon’s services.

179-2. Any use of the services in violation of the laws or these Terms shall constitute an infraction and may result in disciplinary actions.

179-3. The responsibility to remain informed of the latest version of the regulations rests solely with the users.

Note 1: Lack of awareness of the regulations shall not exonerate the user from liability.

Note 2: Violation of a single regulation may simultaneously result in the application of multiple disciplinary actions.

Article 180- FELFONE 's Authority in Platform Management
 

180-1. FELFONE reserves the right to actively manage the platform in order to maintain security, service quality, users' rights, market integrity, and compliance with the law.

180-2. These authorities shall include content review, account investigation, service restriction, ad removal, account suspension, account deletion, payment review, requesting documentation, or any other administrative actions.

180-3. The exercise of these authorities shall not require prior notice, unless the law stipulates otherwise.

Note: FELFONE 's failure to exercise these authorities in any particular instance shall not constitute a waiver of such rights in subsequent instances.

Article 181- Types of Violations
 

181-1. Violation of the laws of the country of operation or applicable international laws.

181-2. Violation of these Terms or other policies of FELFONE.

181-3. Publishing prohibited content.

181-4. Publishing duplicate advertisements.

181-5. Publishing false or misleading information.

181-6. Misuse of advertising services.

181-7. Using multiple accounts to circumvent restrictions.

181-8. Identity theft or using other individuals' information (Impersonation).

181-9. Financial fraud or misuse of payment gateways.

181-10. Using unauthorized bots, scripts, or automated tools.

181-11. Data scraping or extracting information from the system.

181-12. Intellectual property infringement.

181-13. Disrupting the system.

181-14. Misuse of users' information.

181-15. Any behavior contrary to the legitimate objectives of FELFONE.

Note: This list is non-exhaustive, and other conflicting behaviors may also be deemed a violation.

Article 182- Reporting Violations
 

182-1. Users may report potential violations through the designated tools provided by FELFONE.

182-2. Reports must be made in good faith and accompanied by sufficient information.

182-3. FELFONE shall have full discretion regarding how reports are handled and investigated.

Note 1: Submitting false or malicious reports is strictly prohibited.

Note 2: Misuse of the violation reporting system itself shall constitute an infraction.

Article 183- Investigation of Violations
 

183-1. FELFONE may investigate reports or potential violations either manually or through artificial intelligence systems.

183-2. The investigation may include reviewing advertisement content, account history, technical data, logs, identity documents, payment information, or any other relevant data.

183-3. The user is obligated to cooperate in the investigation process.

Note: Failure to cooperate may result in the imposition of further restrictions.

Article 184- Request for Documentation
 

184-1. FELFONE may request supplementary documentation from the user to investigate violations or verify the accuracy of information.

184-2. Documentation may include identity documents, ownership titles, business licenses, payment records, or other supporting evidence.

184-3. Failure to provide the requested documentation within the specified deadline may result in service restriction.

Article 185- Warning
 

185-1. In minor cases, FELFONE may issue a warning to the user prior to applying restrictions.

185-2. Warnings may be sent via SMS, email, in-app notifications, or through the user account.

185-3. Issuing a warning is not mandatory, and FELFONE may directly apply disciplinary actions.

Article 186- Advertisement Removal
 

186-1. FELFONE may remove any advertisement that conflicts with the law or these Terms.

186-2. The removal of an advertisement may be executed without prior notice.

186-3. The removal of an advertisement shall not give rise to any right to claim damages or a refund for advertising services, unless the law stipulates otherwise.

Article 187- Hiding or Downgrading Advertisements
 

187-1. FELFONE may hide suspicious advertisements or those violating internal policies from search results.

187-2. FELFONE may downgrade the display rank of an advertisement.

187-3. These measures may be implemented without prior notice.

Article 188- Temporary Suspension of Services
 

188-1. FELFONE may temporarily suspend an account or a portion of the services.

188-2. Suspension may apply to publishing advertisements, messaging, payments, wallet usage, advertising, or other services.

188-3. The duration of the suspension shall be determined by FELFONE.

Article 189- Immediate Suspension
 

189-1. In cases where the user's continued activity threatens system security, users' rights, or legal requirements, FELFONE may immediately halt services without prior notice.

189-2. Immediate suspension may be carried out before the completion of the investigation.

Article 190- Permanent Account Deletion

190-1. In the event of severe or repeated violations, FELFONE may permanently delete the account.

190-2. Account deletion shall not prevent the pursuit of the user's legal or contractual liabilities.

190-3. Account deletion shall not create any right to claim damages, unless mandated otherwise by law.

Article 191- Prevention of Creating New Accounts
 

191-1. A user whose account has been deleted due to a violation shall not have the right to create a new account without FELFONE 's consent.

191-2. Using other individuals' information to circumvent this restriction is strictly prohibited.

Article 192- Paid Services After Violation
 

192-1. In the event of advertisement or account deletion due to a violation, purchased paid services may be terminated without refund.

192-2. Advertising credits may be confiscated or invalidated.

Note: This action shall not preclude the right to claim additional damages.

Article 193- Retention of Violation Records
 

193-1. FELFONE may retain records of violations, reports, documentation, technical logs, correspondences, and related evidence for the necessary duration.

193-2. This information may be utilized for legal defense or cooperation with legal authorities.

Article 194- Cooperation with Legal Authorities
 

194-1. In the event of a legal obligation or an order from a competent authority, FELFONE may disclose information related to violations to the appropriate authorities.

194-2. By using the services, users accept this cooperation within the boundaries of the law. Article 195- Simultaneous Measures

195-1. FELFONE may simultaneously apply multiple disciplinary actions, including but not limited to advertisement removal, account suspension, service restriction, confiscation of credits, or reporting to legal authorities.

195-2. The application of one measure shall not preclude the implementation of other measures.

Article 196- FELFONE 's Non-Liability for Disciplinary Actions

196-1. FELFONE’s disciplinary actions are executed solely to maintain the security and integrity of the platform.

196-2. The implementation of these measures shall not create any contractual or civil liability for FELFONE, unless mandated otherwise by law.

Article 197- Continuity of Violation Consequences
 

197-1. The removal of an advertisement or deletion of an account shall not extinguish liabilities arising from prior violations.

197-2. FELFONE reserves the right to pursue its legal rights even after the user terminates their use of the services.

Article 198- Ultimate Discretion in Platform Management
 

198-1. FELFONE shall have the final authority to make necessary administrative decisions to protect security, public trust, service quality, compliance with laws, and the legitimate interests of users and the platform.

198-2. These decisions shall encompass restriction, removal, suspension, investigation, requesting documentation, preventing access, changing service levels, or any other necessary measures.

Note 1: The exercise of these authorities must be carried out in compliance with mandatory laws and the fundamental rights of users.

Note 2: The provisions of this Chapter shall remain valid and enforceable to the necessary extent even after account deletion or termination of service use.

Chapter Eleven: Advertisements, Special Services, Advertisement Promotion, Display Algorithms, Advertising Campaigns, Advertising Credits, and Marketing Services

Article 199- General Overview of Advertising Services
 

199-1. FELFONE may offer various advertising services and promotions to increase the visibility of advertisements, develop users' businesses, enhance user experience, and create marketing opportunities.

199-2. These services may be free of charge, paid, limited, time-bound, or subscription-based.

199-3. The use of advertising services shall be subject to these Terms as well as the specific regulations of each respective service.

Note 1: FELFONE may introduce new advertising services or discontinue existing ones at any time.

Note 2: No user shall have the right to demand the continuity of any specific advertising service.

Note 3: The type, quality, and method of delivering advertising services rest solely within the discretion of FELFONE.

Article 200- Advertisement Promotion Services
 

200-1. Users may utilize promotion services to increase the display rate and visibility of their advertisements.

200-2. Promotion services may include special display, urgent display, pinning the advertisement, highlighting, boosting display priority, targeted advertising, automatic renewal, extending the display duration, or other similar services.

200-3. The features and scope of each service shall be determined by FELFONE.

Note: The purchase of promotion services does not guarantee the sale of goods or the success of a transaction.

Article 201- Advertisement Display Algorithm
 

201-1. The display order of advertisements is determined by FELFONE’s proprietary algorithms.

201-2. These algorithms may operate based on publication time, content quality, user behavior, account credibility, engagement rate, purchased advertising services, geographical location, history of activity, or other metrics.

201-2. FELFONE is under no obligation to disclose the internal mechanics or functioning of its algorithms.

Note 1: The algorithms may change over time.

Note 2: Changes to the algorithms shall not require any prior notice.

Note 3: Users shall not have the right to claim a specific ranking or placement in search results.

Article 202- Ranking and Display Priority
 

202-1. FELFONE may rank advertisements based on its internal criteria.

202-2. Purchasing special services is considered merely one of the factors affecting advertisement display.

202-3. Advertisement quality, user credibility, response rate, activity history, and other criteria may also influence the ranking.

Note: The rank of an advertisement may change without prior notice.

Article 203- Targeted Advertising
 

203-1. FELFONE may personalize advertisements based on statistical data, interest categories, search history, location, language, device used, or other authorized data.

203-2. The display of targeted advertisements does not constitute an endorsement of the advertised goods or services.

203-3. By using the services, users consent to the display of personalized advertisements within the boundaries of the law.

Article 204- Advertising Credit
 

204-1. FELFONE may issue advertising credits for use within its internal services.

204-2. Advertising credits shall only be valid for purchasing specific services designated by FELFONE.

204-3. Advertising credits possess no independent monetary value and cannot be withdrawn as cash.

Note 1: Advertising credits are non-transferable to third parties, unless authorized by FELFONE.

Note 2: Advertising credits cannot be seized, attached, or pledged as collateral.

Note 3: Advertising credits may be subject to an expiration date.

Article 205- Coupons and Discount Codes
 

205-1. FELFONE may offer discount codes, promotional credits, loyalty points, or other marketing incentives.

205-2. The use of each discount code shall be subject to its own specific terms and conditions.

205-3. Fraudulent use of discount codes is strictly prohibited.

Note: FELFONE reserves the right to cancel discount codes at any time.

Article 206- Advertising Campaigns
 

206-1. FELFONE may conduct periodic advertising campaigns.

206-2. The terms and conditions of each campaign will be announced separately.

206-3. FELFONE may terminate a campaign prematurely (before its scheduled end date).

Note: Participation in campaigns constitutes acceptance of the specific regulations of that respective campaign.

Article 207- Sponsorship Services
 

207-1. FELFONE may provide opportunities for advertisements, stores, or brands to become sponsored.

207-2. Sponsoring an advertisement shall merely increase its visibility and display opportunities.

207-3. FELFONE provides no guarantee regarding the number of views or sales.

Article 208- Third-Party Advertisements
 

208-1. FELFONE may display third-party advertisements on the platform.

208-2. Responsibility for the content of the advertisements shall rest solely with the advertiser.

208-3. The display of advertisements does not constitute an endorsement or guarantee of the quality of the advertised goods and services.

Note: Users must conduct their own necessary due diligence prior to entering into any transaction.

Article 209- Cancellation of Advertising Services
 

209-1. FELFONE may terminate active advertising services in the event of a user violation.

209-2. The removal of an advertisement due to a violation shall not result in a refund of advertising service fees, unless the law mandates otherwise.

209-3. Used credits shall be non-recoverable.

Article 210- Advertising Restrictions
 

210-1. Utilizing advertising services for prohibited goods or services is not permitted.

210-2. Misleading, false, or law-violating advertisements are strictly prohibited.

210-3. FELFONE may remove any advertisement that conflicts with its regulations.

Article 211- Advertising Performance Analysis
 

211-1. FELFONE may provide users with statistics regarding views, clicks, engagement, or other advertising performance metrics.

211-2. This information is strictly for statistical purposes, and there is no guarantee regarding its absolute accuracy.

211-3. Users shall not have the right to manipulate or misuse these metrics.

 

Article 212- Advertising Fraud
 

212-1. Generating artificial views, click fraud, utilizing bots, creating multiple accounts, or any manipulation of advertising performance is strictly prohibited.

212-2. FELFONE may restrict or delete offending accounts.

212-3. Advertising credits resulting from fraud may be invalidated.

Note: FELFONE may utilize artificial intelligence systems to detect advertising fraud.

Article 213- Off-Platform Advertising
 

213-1. FELFONE may utilize search engines, social networks, advertising networks, business partners, or other digital media to promote and introduce advertisements.

213-2. By publishing an advertisement, users grant the necessary license for such displays within the framework of these Terms.

Note 1: The removal of an advertisement may not result in its immediate deletion from all third-party systems.

Note 2: The license granted by the user to use the published content is strictly within the scope necessary for providing services, displaying advertisements, marketing, promotion, platform development, and introducing Felfon's services, and shall not be used beyond legitimate operational objectives.

Article 214- No Guarantee of Advertising Results
 

214-1. FELFONE provides no guarantee regarding the number of views, number of calls, number of messages, conversion rate, sales increase, or profitability resulting from advertising services.

214-2. Advertising performance may be affected by market conditions, competition, user behavior, algorithms, and factors beyond FELFONE 's control.

Note: Failure to achieve the expected result shall not, by itself, entitle the user to a refund of service fees, unless applicable laws, consumer rights, or the payment policies of software application stores stipulate otherwise.

Article 215- Authority to Manage Advertising Services
 

215-1. FELFONE may, at any time, amend tariffs, algorithms, terms of use, restrictions, display methods, advertising service capacity, campaign policies, advertising credits, and other related regulations.

215-2. Continued use of the advertising services after amendments are applied shall constitute acceptance of the new terms.

Note 1: Amendments may be implemented without prior notice for the purpose of service development, legal requirements, or maintaining system security.

Note 2: The provisions of this Chapter shall apply to all current and future advertising services of FELFONE.

Note 3: In the event of material amendments to the advertising services that significantly impact the rights or obligations of users, FELFONE will, to the extent possible, notify users through conventional communication methods.

Chapter Twelve: Commercial Accounts, Stores, Professional Users, Agencies, Brands, and Business Activities

Article 216- General Overview of Commercial Accounts
 

216-1. In addition to ordinary accounts, FELFONE may create commercial, professional, organizational, store, or other types of special accounts for natural or legal persons.

216-2. The purpose of creating these accounts is to provide more specialized services, marketing tools, better advertisement management, and the development of users' business activities.

216-3. The use of a commercial account shall be subject to these Terms and the specific regulations announced by FELFONE.

Note 1: The creation of a commercial account does not establish a vested right for the permanent use of these services.

Note 2: FELFONE may amend the conditions for creating commercial accounts at any time.

Note 3: Certain commercial services may only be active in specified countries or specific categories.

Article 217- Conditions for Creating a Commercial Account
 

217-1. Creating a commercial account may require the submission of identity documents, company registration documents, business licenses, tax information, business address, or other required information.

217-2. FELFONE may request supplementary documentation at any time.

217-3. Providing forged documents or false information shall result in account deletion.

Note: The applicant shall be solely responsible for the authenticity and accuracy of all submitted documents.

Article 218- Digital Stores
 

218-1. FELFONE may provide the opportunity to create a dedicated store for qualified users.

218-2. A store may include a dedicated page, logo, business introduction, product list, contact information, working hours, dedicated categorization, and other features.

218-3. Store features shall be determined by FELFONE.

Note: The creation of a store does not constitute the granting of an official agency or franchise by FELFONE.

Article 219- Store Responsibility
 

219-1. Responsibility for all goods, services, information, prices, images, warranties, and obligations of the store shall rest solely with the store owner.

219-2. Stores are obligated to comply with consumer protection laws, tax laws, and other relevant regulations.

219-3. FELFONE shall not be liable for disputes between the store and customers.

Article 220- Professional Users
 

220-1. Professional users include persons who use FELFONE 's services continuously or in a significant volume.

220-2. FELFONE may determine specific conditions for professional users.

220-3. Professional users are obligated to comply with higher standards in providing information and responsiveness.

Note: The classification of professional users rests within the sole discretion of FELFONE.

Article 221- Agencies and Sales Agents
 

221-1. Persons acting on behalf of companies or other persons must possess the necessary legal authority.

221-2. Responsibility for the actions of representatives shall also rest upon the introducing person.

221-3. FELFONE may request agency or power of attorney documentation.

Article 222- Brands and Manufacturers
 

222-1. Brands, manufacturers, and official distributors may receive a dedicated account.

222-2. Using the title of official agency without authorization is prohibited.

222-3. FELFONE may request official agency documentation.

Note: Displaying an official title without valid documentation shall result in content removal.

Article 223 – Business Verification

223-1. FELFONE may implement verification procedures for businesses.

223-2. Verification may include the review of registration documents, licenses, tax information, addresses, telephone numbers, or other relevant information.
223-3. Verification shall not constitute a guarantee of the quality of services or the financial credibility of a business.

Article 224 – Legal Licenses and Permits

224-1. Businesses shall obtain and maintain all licenses, permits, and authorizations required for their activities.
224-2. FELFONE may request documentation relating to such licenses and permits at any time.
224-3. Failure to provide a valid license or permit may result in suspension of services.

Article 225 – Tax Responsibilities

225-1. Responsibility for the payment of taxes, duties, insurance contributions, statutory fees, and other financial obligations of a business shall rest solely with that business.
225-2. FELFONE shall not be responsible for fulfilling users’ tax obligations except where required by applicable law.
Note: Users are responsible for complying with the tax laws of the country in which they operate.

Article 226 – Store Information

226-1. Store profile and identification information must be accurate, complete, and kept up to date.
226-2. The use of false, misleading, or deceptive information is prohibited.
226-3. FELFONE may correct, modify, or remove incomplete information.

Article 227 – Verification and Status Badges

227-1. FELFONE may issue verification badges, credibility indicators, or special status designations for certain accounts.
227-2. Such badges and designations merely indicate completion of certain internal procedures and do not constitute any guarantee regarding service quality, business reliability, or commercial credibility.
227-3. FELFONE may remove such badges or designations at any time.

Article 228 – Store Responsiveness

228-1. Stores shall respond to users’ messages and requests within a reasonable period of time.
228-2. Misleading, deceptive, or false responses are prohibited.
228-3. Repeated failure to respond to users may affect a store’s ranking or visibility.

Article 229 – Service Standards

229-1. Businesses shall comply with professional standards, principles of commercial ethics, and applicable consumer protection laws.
229-2. FELFONE may establish performance indicators or quality standards for services.
229-3. Failure to comply with such standards may result in a reduction of service levels or suspension of the account.

Article 230 – User Ratings and Feedback

230-1. FELFONE may provide users with the ability to submit reviews, ratings, or feedback regarding stores.
230-2. Reviews and feedback must be genuine, respectful, and based on actual experience.
230-3. False, misleading, abusive, or offensive reviews may be removed.
Note: FELFONE shall not be responsible for the accuracy, truthfulness, or reliability of user reviews.

Article 231 – Business Advertising

231-1. Stores may use FELFONE’s advertising services.
231-2. Use of advertising services shall be subject to the provisions of the Advertising Services Chapter.
231-3. Advertisements must not mislead users.

Article 232 – Transfer of Commercial Accounts

232-1. Transfer of a store or commercial account without Felfon’s prior approval is prohibited.
232-2. Transfer of ownership of a business may require renewed identity verification and account validation procedures.

Article 233 – Suspension of Commercial Services

233-1. FELFONE may restrict or suspend commercial services in the event of a violation, provision of false information, lack of required licenses, or breach of these Terms.
233-2. Suspension may include removal of the store, suspension of advertisements, or restriction of available features and functionalities.

Article 234 – Termination of Commercial Services

234-1. FELFONE may discontinue the provision of commercial services at any time.
234-2. Termination of commercial services shall not prevent the user from continuing to use ordinary services unless a violation has occurred.
234-3. Termination of commercial services shall not create any right to claim compensation or damages unless otherwise required by applicable law.

Article 235 – Ultimate Responsibility of Businesses

235-1. All businesses, stores, brands, authorized representatives, and professional users are responsible for complying with applicable laws, regulations, licenses, contractual obligations, and consumer rights requirements.
235-2. FELFONE serves solely as a technology platform for the presentation and promotion of goods and services and does not assume responsibility for the performance of users’ commercial obligations.
Note 1: The use of labels such as “Verified,” “Professional,” or “Premium” shall not be construed as a guarantee by FELFONE of service quality, financial reliability, or proper performance of obligations.
Note 2: The provisions of this Chapter shall be binding upon all current and future commercial accounts on FELFONE.

Chapter Thirteen

Technology, Technical Infrastructure, APIs, Artificial Intelligence, Data Extraction, System Security, and Authorized Use of the Platform

Article 236 – Ownership of Technology Infrastructure
 

236-1. All software, hardware, network, cloud, processing systems, databases, algorithms, search engines, recommendation systems, artificial intelligence technologies, Application Programming Interfaces (APIs), data-processing models, information analytics engines, security systems, and other technologies used by FELFONE are owned by FELFONE or their lawful licensors.

236-2. Users’ use of the services shall not create any ownership rights or rights of independent exploitation with respect to such infrastructure.
236-3. All rights relating to future developments, new versions, optimizations, upgrades, enhancements, and technical modifications shall also belong exclusively to FELFONE.

Note 1: Use of the services shall not constitute a transfer of technical know-how, proprietary technology, or intellectual property rights.

Note 2: Users are authorized only to make ordinary and lawful use of the functionalities and features provided.

Note 3: Any use beyond the permitted scope shall constitute a violation.

 

Article 237 – Authorized Use of the System
 

237-1. Users shall use FELFONE’s services in accordance with the intended purpose of the platform and within the framework of applicable laws.
237-2. Any use that disrupts system operations, reduces service quality, or causes harm to other users is prohibited.
237-3. Use of the system for penetration testing, security assessments, vulnerability analysis, or similar activities without FELFONE’s prior written authorization is prohibited.
Note: FELFONE may restrict the access of violating users without prior notice.

Article 238 – Use of APIs
 

238-1. FELFONE may provide APIs or other programming interfaces to developers or business partners.

238-2. Use of any API shall be permitted only within the scope of the granted authorization and official documentation.

238-3. FELFONE may impose limitations, including limits on request volume, data volume, access periods, or permitted uses.

Note 1: Use beyond the authorized limits may result in suspension of access.

Note 2: FELFONE may modify, restrict, or discontinue any API at any time.

Article 239 – Prohibition of Reverse Engineering
 

239-1. Reverse engineering, decompilation, disassembly, code extraction, analysis of software internal structures, or any attempt to access FELFONE’s proprietary technologies is prohibited.

239-2. Circumvention of the platform’s security or protective measures is prohibited.

239-3. Creating a similar product, platform, or service based upon FELFONE’s technology without authorization is prohibited.

Note: Statutory exceptions shall apply only to the extent required by mandatory applicable law.

Article 240 – Data Mining
 

240-1. Bulk extraction of data, user information, advertisement information, or any other information available on the platform without prior written authorization is prohibited.

240-2. Use of extracted information for creating databases, conducting market analysis, developing competing services, or selling information is prohibited.

240-3. Use of automated tools for collecting information is prohibited.

Note: Limited indexing or extraction of publicly available information by authorized search engines in accordance with FELFONE’s policies is permitted.

Article 241 – Scraping and Crawling

241-1. The use of robots, spiders, scrapers, crawlers, macros, or similar tools to extract information is prohibited unless authorized in writing by FELFONE.

241-2. Use of methods intended to bypass the platform’s technical limitations or restrictions is prohibited.

241-3. FELFONE may block IP addresses, accounts, or other access channels associated with such activities.

Article 242 – Use of Artificial Intelligence by Users
 

242-1. Use of artificial intelligence tools to generate misleading content, fabricated images, fraudulent advertisements, or impersonation materials is prohibited.

242-2. Users shall comply with all applicable third-party rights and intellectual property laws when using AI-generated content.

242-3. Use of artificial intelligence technologies must not mislead, deceive, or manipulate other users.

Note: FELFONE may review, restrict, remove, or otherwise moderate AI-generated content.

Article 244- System Security
 

244-1. FELFONE shall adopt reasonable security measures to protect the system.

244-2. Users are obligated to refrain from any action that disrupts or compromises system security.

244-3. Attempting unauthorized access to the system or the information of other users is strictly prohibited.

Note: FELFONE may log and investigate suspicious activities.

Article 245- Malware and Malicious Code
 

245-1. Uploading or transmitting viruses, malware, Trojans, Ransomware, Spyware, Worms, or any other malicious code is prohibited.

245-2. Disrupting the system or launching attacks against FELFONE 's infrastructure is strictly prohibited.

245-3. Liability for any damages resulting from such actions shall rest solely with the perpetrator.

Article 246- Penetration Testing and Security Assessment

246-1. Conducting penetration testing, security scanning, vulnerability assessment, or any similar activity without FELFONE 's prior written authorization is prohibited.

246-2. Responsible reporting of vulnerabilities shall be permitted in accordance with the programs announced by FELFONE.

Note: Exploiting vulnerabilities shall result in legal liability.

Article 247- Use of Bots and Automation
 

247-1. The use of bots, automated software, scripts, or automation systems to post advertisements, send messages, create accounts, or interact with the system without authorization is prohibited.

247-2. FELFONE may block the access of such tools.

247-3. The use of authorized automation is only permissible within the framework of official APIs.

Article 248- Technical Restrictions
 

248-1. FELFONE may impose restrictions on the number of requests, access speed, upload volume, number of advertisements, messages, or other activities.

248-2. Circumventing these restrictions is prohibited.

Note: Restrictions may vary based on account type or the country of use.

Article 249- System Maintenance and Development
 

249-1. FELFONE may temporarily restrict access to a part or all of the services for the purpose of repair, development, update, or system maintenance.

249-2. These measures may be carried out without prior notice.

249-3. Users shall have no right to claim damages resulting from reasonable technical downtimes, unless the law stipulates otherwise.

Article 250- Test Versions (Beta)
 

250-1. FELFONE may offer experimental or Beta services.

250-2. These services may contain errors, limitations, or undergo continuous modifications.

250-3. The use of test versions is conducted at the user's own risk.

Article 251- Technical Event Logging
 

251-1. FELFONE may record and process technical information, security logs, error reports, access histories, device data, and other technical data.

251-2. This information is utilized for security, service development, performance analysis, and compliance with legal requirements.

Article 252- Use of Cloud Services
 

252-1. FELFONE may utilize cloud infrastructures or data centers owned by third parties.

252-2. Users' information may be stored or processed in different countries.

252-3. Use of the services constitutes acceptance of this processing method within the boundaries of the law.

Article 253- Future Technological Developments
 

253-1. FELFONE may add new technologies, AI-based services, data analytics tools, new algorithms, machine learning systems, or other emerging technologies to its services.

253-2. Continued use of the services after these changes are implemented shall constitute acceptance of the use of the new technologies, unless mandated otherwise by law.

Article 254- Users' Liability in Technical Usage
 

254-1. Users are responsible for the proper, lawful, and reasonable use of Felfon's technological infrastructure.

254-2. Any action that causes disruption, diminishes security, imposes an unreasonable load, misuses resources, or damages the system is strictly prohibited.

254-3. FELFONE may restrict access, delete accounts, claim damages, or cooperate with legal authorities in order to protect its infrastructure.

Note 1: The provisions of this Chapter shall apply to all current and future technologies of FELFONE.

Note 2: The obligations stipulated in this Chapter shall remain valid and enforceable to the necessary extent even after the termination of service use.

Chapter Fourteen: Cooperation with Legal Authorities, Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), Cybercrimes, Sanctions, Regulatory Requirements, and Legal Compliance

Article 255- Principle of Compliance with Laws
 

255-1. All users are obligated to comply with the applicable laws and regulations of the country of operation, applicable international laws, and the provisions of these Terms while using FELFONE 's services.

255-2. The use of FELFONE 's services for any illegal, criminal, fraudulent activity, or anything contrary to public order is prohibited.

255-3. Responsibility for complying with the legal requirements related to each user's specific activity rests solely upon that user.

Note 1: The use of FELFONE 's services shall not constitute the granting of a legal license or permit to conduct activities that require official authorization.

Note 2: Users are obligated to remain informed of the latest laws relevant to their activities.

Note 3: Ignorance of the law shall not excuse liability (Ignorantia juris non excusat).

Article 256- Cooperation with Competent Authorities
 

256-1. FELFONE may cooperate with competent authorities in the event of a legal obligation, an order from a competent official, a judicial decree, a request from regulatory bodies, or other statutory requirements.

256-2. This cooperation may include providing information, activity histories, identity data, payment information, advertisement records, technical data, security reports, or other authorized disclosures.

256-3. FELFONE’s cooperation with legal authorities shall not constitute an admission of liability regarding user conduct.

Note: Within the boundaries of the law, FELFONE may disclose the required information to competent authorities without prior notice.

Article 257- Anti-Money Laundering (AML)
 

257-1. The use of FELFONE 's services for money laundering, concealing the origin of assets, illegal transfer of funds, or any similar activity is strictly prohibited.

257-2. FELFONE may audit or review users' financial activities to prevent money laundering.

257-3. Users are obligated to provide accurate and documented information regarding payments.

Note 1: FELFONE may halt or investigate suspicious transactions.

Note 2: Providing supplementary information upon FELFONE’s request shall be mandatory.

Article 258- Financing of Illegal Activities
 

258-1. Using FELFONE 's services to finance crimes, organized activities, terrorism, or other unlawful operations is prohibited.

258-2. Any reasonable suspicion regarding such activities may result in the immediate suspension of services.

258-3. FELFONE may disclose necessary information to competent authorities in accordance with applicable laws.

Article 259- Supplementary Identity Verification (KYC)
 

259-1. FELFONE may request supplementary identity verification from users for regulatory compliance or risk management purposes.

259-2. Supplementary verification may include providing identity documents, banking details, company registration certificates, proof of residence, or other necessary documentation.

259-3. A user’s failure to cooperate may result in service restrictions.

Note: Re-verification of identity may be conducted at any time.

Article 260- Investigation of Suspicious Activities
 

260-1. FELFONE may investigate unusual activities, suspicious patterns, abnormal payments, the creation of multiple accounts, or any other non-standard behavior.

260-2. Investigations may be conducted manually or via artificial intelligence systems.

260-3. Users are obligated to cooperate during the investigation process.

Note: The investigation of activities shall not be construed as a criminal accusation against the user.

Article 261- Cybercrimes
 

261-1. The use of FELFONE’s services to commit computer-related or cyber crimes is prohibited.

261-2. Unauthorized intrusion (hacking), data destruction, malware distribution, Denial-of-Service (DoS/DDoS) attacks, data falsification, digital identity theft, or other cybercrimes are strictly prohibited.

261-3. FELFONE may implement necessary protective measures against such activities.

Note: Technical logs related to these activities may be retained for legal pursuit and prosecution.

Article 262- Fraud and Forgery
 

262-1. Submitting forged documents, false identity information, fabricated credentials, or engaging in any form of forgery while using the services is strictly prohibited.

262-2. Creating an account using other individuals' information without authorization is prohibited.

262-3. FELFONE may delete or suspend the associated accounts.

Article 263- Compliance with Sanctions and Legal Restrictions
 

263-1. Users are obligated to refrain from using FELFONE’s services in violation of applicable sanction laws or legal restrictions.

263-2. FELFONE may restrict the provision of certain services in order to comply with statutory requirements.

263-3. The restriction of services under these circumstances shall not entail any liability for FELFONE.

Note: The imposition of restrictions may be carried out based on changes in laws or regulatory requirements.

Article 264- Anti-Fraud Measures
 

264-1. FELFONE may deploy fraud detection systems, user behavior analysis, and risk control mechanisms.

264-2. FELFONE may halt or investigate suspicious activities.

264-3. Users shall be obligated to provide the necessary information to resolve any ambiguities.

Article 265- Retention of Statutory Records
 

265-1. FELFONE may retain records pertaining to users, transactions, advertisements, messages, violation reports, technical data, and other necessary information in accordance with applicable laws or legal requirements.

265-2. The retention period of information shall be determined based on applicable laws, regulatory requirements, or internal policies.

Note: The deletion of a user account shall not result in the immediate deletion of statutory records.

Article 266- Reporting Illegal Activities
 

266-1. Users are obligated to report to FELFONE any knowledge of criminal activities associated with the platform.

266-2. Reports must be made in good faith and accompanied by sufficient information.

266-3. Submitting false reports or misusing the violation reporting system is strictly prohibited.

Article 267- Blocking of Services
 

267-1. FELFONE may temporarily halt the provision of services if there is a reasonable suspicion of illegal activity.

267-2. This suspension may encompass the user account, advertisements, paid services, the wallet, the store, or other features.

267-3. The continued use of services shall be contingent upon the resolution of ambiguities.

Article 268- User Cooperation in Investigations
 

268-1. Users are obligated to cooperate with FELFONE in legal, security, or contractual investigations.

268-2. Failure to cooperate may result in the suspension or termination of services.

268-3. Providing false information during the investigation process shall constitute an infraction.

Article 269- Confidentiality of Investigations
 

269-1. FELFONE may maintain the confidentiality of internal investigations to protect the security of the inquiry or comply with legal requirements.

269-2. FELFONE is under no obligation to disclose its fraud detection methods, security algorithms, or internal processes.

Article 270- Alignment with Regulatory Requirements
 

270-1. FELFONE may modify its services to comply with the requirements of regulatory bodies, e-commerce regulations, data protection laws, financial regulations, consumer laws, or other statutory mandates.

270-2. Users are obligated to comply with amendments resulting from legal mandates.

Note: Continued use of the services after amendments are applied shall constitute acceptance thereof.

Article 271- Protective Measures of FELFONE
 

271-1. FELFONE may adopt necessary technical, administrative, or contractual measures to protect user security, market integrity, comply with laws, and prevent abuse.

271-2. These measures may include restricting services, removing content, suspending accounts, blocking IPs, requesting documentation, or reporting to competent authorities.

271-3. The application of these measures shall not preclude legal or criminal prosecution against the offender.

Note 1: Decisions made within the framework of this Chapter may be executed without prior notice.

Note 2: The provisions of this Chapter shall remain valid and enforceable to the necessary extent even after account deletion or termination of service use.

Chapter Fifteen: Suspension of Services, Termination of Use, Account Deletion, Effects of Termination, Survival of Obligations, and Post-Termination Data Management

Article 272- FELFONE 's Right to Suspend or Terminate Services
 

272-1. FELFONE may, at any time and at its reasonable discretion, restrict, suspend, or terminate a user's access to all or part of the services in the event of a breach of these Terms, legal requirements, internal policies, orders from competent authorities, or to maintain the security, stability, and integrity of the platform.

272-2. The exercise of this authority may apply to the user account, advertisements, the store, paid services, advertising credits, the wallet, APIs, the messaging system, or other services.
 272-3. The implementation of these measures shall not preclude FELFONE from exercising its other contractual or legal rights.

Note 1: Suspension or termination of services may be executed without prior notice.

Note 2: FELFONE is under no obligation to provide explanations regarding the details of its security decisions, unless mandated otherwise by law.

Note 3: Decisions made with the purpose of protecting users and the platform shall be enforceable.

Article 273- Termination of Use by the User
 

273-1. Any user may discontinue the use of the services at any time.

273-2. A request for account deletion shall not prevent the fulfillment of financial, contractual, or legal obligations created prior to the termination.

273-3. Termination of service use shall not give rise to an automatic refund of paid service fees or unused credits, unless a law or a specific policy stipulates otherwise.

Note: Certain information shall be retained after termination in accordance with applicable laws.

Article 274- Temporary Account Suspension
 

274-1. FELFONE may temporarily suspend a user's account if needed to investigate information, verify identity, handle complaints, investigate violations, or maintain system security.

274-2. During the suspension period, the user may be restricted from logging in, publishing advertisements, sending messages, utilizing paid services, or performing other activities.

274-3. The end of the suspension shall be contingent upon the resolution of the reasons for the suspension.

Note: The duration of the suspension shall be determined by FELFONE.

Article 275- Permanent Account Deletion
 

275-1. FELFONE may permanently delete a user account in the event of severe violations, repeated breaches of regulations, criminal activity, identity theft, financial fraud, misuse of the system, or threats to the security of the platform.

275-2. Account deletion shall not extinguish FELFONE’s legal rights to claim damages or pursue violations.

275-3. The user shall have no right to claim compensation for damages resulting from account deletion in legally permitted cases, unless mandatory law stipulates otherwise.

Note 1: Account deletion may be executed without prior notice.

Note 2: Account deletion shall not prevent FELFONE from cooperating with legal authorities.

Article 276- Removal or Archiving of Advertisements
 

276-1. Upon account termination, FELFONE may remove, deactivate, or archive the associated advertisements.

276-2. FELFONE may retain a copy of the advertisements and related information for legal, security, or statistical purposes.

276-3. Account deletion will not necessarily result in the immediate removal of advertisements from all affiliated systems or search engines.

Note: The gradual removal of information on third-party systems is beyond Felfon's control.

Article 277- Paid Services After Termination
 

277-1. In the event of account termination due to a violation, active paid services may be terminated without refund.

277-2. Advertising credits, points, coupons, or other unused benefits may be invalidated.

277-3. FELFONE may delete promotional or gift credit balances after termination.

Note: Rights arising from promotional or gift credits shall be non-transferable and cannot be claimed as cash.

Article 278- Effects of Termination on User Contracts
 

278-1. The termination of a user account shall have no effect on private contracts concluded between users.

278-2. Responsibility for performing contractual obligations created prior to termination shall rest solely upon the parties to that respective contract.

278-3. FELFONE shall not be liable for the legal effects of account termination on the contractual relationships of users.

Article 279- Data Retention Post-Termination
 

279-1. FELFONE may retain identity information, financial data, advertisement records, violation reports, messages, technical logs, payment histories, verification documents, and other necessary data in accordance with applicable laws or internal policies.

279-2. The data retention period shall be determined based on legal requirements, security needs, or contractual necessities.

279-3. Following the expiration of the retention period, the information may be deleted, anonymized, or archived.

Note: Data retention does not imply that the user account remains active.

Article 280- Restrictions on Creating New Accounts
 

280-1. A user whose account has been deleted due to a violation shall not have the right to create a new account without FELFONE 's prior written consent.

280-2. Using other individuals' information, third-party phone numbers, or fraudulent documents to create a new account is prohibited.

280-3. FELFONE may delete accounts created with the purpose of circumventing restrictions.

Note: This restriction shall also apply to persons acting on behalf of the violating party.

Article 281- Survival of Contractual Obligations
 

281-1. Obligations pertaining to confidentiality, intellectual property, indemnification, limitation of liability, cooperation with legal authorities, dispute resolution, payment of debts, data retention, and any other obligations whose nature implies survival, shall remain valid and enforceable after the termination of service use.

281-2. The termination of an account shall not extinguish the rights of FELFONE or third parties regarding past violations.

Note: The survival of obligations shall continue as long as required by law or contract.

Article 282- Termination of Services by FELFONE
 

282-1. FELFONE may, at any time, develop, merge, assign, suspend, or discontinue a portion of the services or the entire platform.

282-2. In the event of the permanent discontinuation of a service, the management of subscriptions, credits, or active services shall be conducted in accordance with the policy announced by FELFONE or applicable laws.

282-3. The discontinuation of services due to legal requirements, emergency conditions, or Force Majeure shall not create any contractual liability for FELFONE, unless the law stipulates otherwise.

Article 283- Deletion of Data upon User Request
 

283-1. Users may submit a request for the deletion of certain personal data within the boundaries of the law.

283-2. FELFONE shall review the request while considering legal requirements, third-party rights, tax, security, and contractual obligations.

283-3. In cases where data retention is mandatory, FELFONE may refuse to fully delete such data.

Note: The deletion of data may render certain services unusable.

Article 284- Returning to Services after Termination
 

284-1. Creating a new account after voluntary deletion shall be subject to the terms and conditions in effect at the time of registration.

284-2. FELFONE is under no obligation to recover deleted data, advertisements, messages, or records.

284-3. The restoration of paid services or expired credits shall only be possible at FELFONE 's discretion or as required by law.

Article 285- Final Effects of Termination
 

285-1. The termination of service use shall result in the end of the user's access to active platform features, unless FELFONE stipulates otherwise.

285-2. All rights, authorities, and legal remedies of FELFONE to pursue claims, damages, violations, or the enforcement of obligations shall remain intact.

285-3. The provisions of this Chapter shall be binding for all types of user accounts, commercial accounts, stores, paid services, advertising services, and all other current and future services of FELFONE, and shall remain valid to the necessary extent even after the termination of the contractual relationship.

Note 1: Termination of service use shall not constitute an exoneration from past liabilities.

Note 2: Any dispute arising from the effects of termination shall be handled in accordance with the Dispute Resolution Chapter and the governing law.

Chapter Sixteen: Dispute Resolution, Governing Law, Jurisdiction, Arbitration, Legal Notices, Costs of Proceedings, and Enforcement of Judgments

Article 286- Principle of Dispute Resolution
 

286-1. FELFONE and users agree to settle any disputes arising from the use of services, these Terms, paid services, advertisements, user accounts, stores, intellectual property, payments, or other contractual relationships primarily through negotiation and in good faith.

286-2. The initiation of negotiations shall not prevent either party from exercising their legal rights in necessary circumstances.

286-3. Efforts to resolve disputes amicably shall not be construed as an admission of liability by either party.

Note 1: Amicable negotiations may be conducted electronically.

Note 2: Failure to reach an agreement shall not preclude recourse to competent authorities.

Note 3: FELFONE may establish internal complaint handling systems.

Article 287- Filing a Complaint
 

287-1. Users may file their complaints through the official systems introduced by FELFONE.

287-2. A complaint must contain sufficient information, documentation, user account details, and a description of the subject matter.

287-3. FELFONE may request supplementary information.

Note: Incomplete complaints may not be subject to review.

Article 288- Internal Review
 

288-1. FELFONE may conduct an internal review of the matter prior to referring the dispute to legal authorities.

288-2. Internal review is conducted solely for the purpose of service management and shall not replace judicial proceedings.

288-3. FELFONE 's internal decisions shall not prevent users from referring the matter to competent authorities, unless a law or a valid agreement stipulates otherwise.

Note: FELFONE is under no obligation to accept all user requests.

Article 289- Disputes Between Users
 

289-1. Disputes arising from transactions, contracts, payments, or interactions between users shall be the primary responsibility of the users themselves.

289-2. FELFONE shall not be considered a party to such disputes.

289-3. FELFONE may, at its discretion and within the boundaries of the law, provide the necessary information to competent authorities for the investigation of disputes.

Note: FELFONE 's intervention in a dispute shall not constitute an admission of liability regarding that transaction.

Article 290- Governing Law
 

290-1. Contractual relationships between FELFONE and users shall be governed by the laws of the country in which the services are provided through the respective legal entity of FELFONE, unless mandatory laws of the user's place of residence or other applicable laws stipulate otherwise.

290-2. In cases where FELFONE 's activities are conducted through a local company, the laws of that specific jurisdiction may govern.

290-3. Mandatory consumer protection regulations or non-waivable laws shall take precedence over these Terms.

Note: The choice of governing law shall not prevent the application of mandatory regulations of the consumer's country of residence in legally prescribed cases.

Article 291- Jurisdiction
 

291-1. In the event that a dispute cannot be resolved through negotiation, the disputes shall be settled in courts or competent authorities holding legal jurisdiction.

291-2. FELFONE may, according to its legal structure, determine the competent forum based on the place of residence of the legal entity providing the service or the place of performance of the obligation, provided that it does not conflict with mandatory laws.

291-3. Users accept that compliance with jurisdiction regulations constitutes an integral part of this agreement.

Note: This Article does not limit the non-waivable rights of consumers.

Article 292- Arbitration and Mediation
 

292-1. FELFONE may, in the future, establish arbitration, mediation, or online dispute resolution (ODR) mechanisms for certain services.

292-2. The use of such mechanisms shall be subject to their specific regulations.

292-3. Consent to arbitration shall only be binding upon a valid agreement between the parties.

Article 293- Legal Notices
 

293-1. All notices, warnings, notifications, replies, invoices, security alerts, and other communications may be delivered via email, SMS, in-app notifications, user account, internal messaging system, or other electronic tools.

293-2. Sending a message to the contact information registered by the user shall constitute valid notification, unless the law stipulates otherwise.

293-3. Users are responsible for updating their contact information.

Note: A user’s failure to view the message shall not prevent the legal effects of a valid notification.

Article 294- Electronic Documents
 

294-1. Information registered in Felfon's systems, technical logs, payment histories, login records, advertisements, messages, electronic receipts, and other recorded data may be invoked as electronic evidence within the boundaries of the law.

294-2. The validity and integrity of this information shall be evaluated based on the technical mechanisms of the system.

Note: Users are also responsible for maintaining their personal records.

Article 295- Statute of Limitations and Delay in Exercising Rights
 

295-1. The failure of FELFONE to immediately exercise any right or authority shall not constitute a waiver of that right.

295-2. The partial exercise of rights shall not prevent the exercise of other legal or contractual rights.

295-3. Any delay in pursuing claims or violations shall not create any right for the violating party.

Article 296- Costs of Proceedings
 

296-1. Each party shall be responsible for its own legal costs, unless the law or the ruling of a competent authority stipulates otherwise.

296-2. Upon proof of a user’s violation, FELFONE may claim compensation for reasonable costs of litigation, expert fees, attorney fees, and legal pursuits.

Note: This Article shall not preclude claiming other statutory damages.

Article 297- Immediate Protective Measures
 

297-1. In cases where the continued activity of a user causes immediate damage or threatens the security of the platform, FELFONE may suspend services, remove content, or apply other protective measures prior to the issuance of a final ruling.

297-2. These measures are preventative in nature and shall not constitute definitive proof of a violation.

Note: The user may submit their explanations and documentation in accordance with the announced procedures.

Article 298- Enforcement of Judgments and Legal Decisions
 

298-1. FELFONE is committed to executing final judgments, judicial orders, decisions of competent authorities, or other enforceable legal requirements within the boundaries of the law.

298-2. The enforcement of these decisions may include providing information, removing content, suspending services, blocking accounts, or other measures prescribed in the judgment.

Note: The execution of legal mandates shall not entail contractual liability for FELFONE toward the user, unless mandatory law provides otherwise.

Article 299- Survival of Rights and Claims
 

299-1. Account deletion, termination of service use, or termination of this Agreement shall not prevent the initiation of legal proceedings or the pursuit of rights and obligations created prior to termination.

299-2. All claims related to violations, payments, intellectual property, damages, or other obligations shall remain enforceable in accordance with applicable laws.

Note: The survival of rights and obligations shall be subject to their nature and applicable laws.

Article 300- Supplementary Provisions on Dispute Resolution
 

300-1. The provisions of this Chapter shall apply to all users, personal accounts, commercial accounts, stores, paid services, advertising services, APIs, and all other current and future services of FELFONE.

300-2. In the event of a conflict between these Terms and mandatory laws, the mandatory laws shall take precedence over these Terms.

300-3. Continued use of the services after the amendment of these Terms shall constitute acceptance thereof, unless applicable laws or the requirements of software application stores necessitate obtaining renewed consent or the explicit acceptance of users.

Note 1: None of the provisions of this Chapter shall be interpreted in a manner that limits the non-waivable rights of users or consumers.

Note 2: The provisions of this Chapter shall remain valid and enforceable to the necessary extent even after the termination of service use.

Chapter Seventeen: Amendment of Terms of Use, Assignment of Rights and Obligations, Force Majeure, Severability, Non-Waiver of Rights, Language Versions, Contractual Interpretation, and General Provisions

Article 301- Right to Amend the Terms of Use
 

301-1. FELFONE reserves the right, at any time and at its sole discretion or as a result of changes in laws, service development, technical requirements, commercial modifications, regulatory mandates, technological developments, or any other legitimate cause, to amend, supplement, replace, or rewrite these Terms and Conditions in whole or in part.

301-2. Amendments may include creating new articles, deleting certain regulations, modifying the structure of chapters, amending definitions, changing services, or revising operational policies.

301-3. The amended version shall be effective and enforceable from the time of publication or from the date announced by FELFONE.

Note 1: Continued use of the services after the amendments become effective shall constitute acceptance of the new version, unless the law stipulates otherwise.

Note 2: In cases where the law mandates specific notification, FELFONE shall act in accordance with those respective requirements.

Note 3: Changes resulting from mandatory laws may be implemented without the need to obtain renewed consent from users.

Note 4: In the event of material changes that result in an increase in user obligations or a reduction in user rights, FELFONE will, to the extent possible, provide appropriate notification prior to the changes becoming effective.

Article 302- Modification of Services
 

302-1. FELFONE may, at any time, introduce new services, or develop, merge, restrict, replace, or discontinue existing services.

302-2. Features, structure, categories, capabilities, tariffs, advertising policies, paid or free services, and other characteristics of the system may change.

302-3. Users shall have no right to the permanent continuity of any specific service.

Note: Discontinuation of a service shall not be deemed a breach of contract, unless mandatory law provides otherwise.

Article 303- Assignment of FELFONE’s Business
 

303-1. FELFONE may transfer or assign all or part of its business, assets, technologies, brand, platform, database, services, or contracts to another person or persons within the framework of the law.

303-2. In the event of an assignment, the respective contractual rights and obligations shall also be transferable to the extent permitted by law.

303-3. The users' continued use of the services after the assignment shall constitute acceptance of the continued execution of the contract by the assignee, unless the law provides otherwise.

Note 1: Transfer of FELFONE 's ownership shall not create an automatic right of termination for users, unless the law stipulates otherwise.

Note 2: The transfer of user data as a result of the assignment of the business or FELFONE 's legal structure shall be conducted strictly in compliance with personal data protection laws, the privacy policy, and other applicable laws.

Article 304- Assignment of Rights by Users
 

304-1. Users shall not have the right to transfer or assign their user account, contract, usage rights, subscriptions, advertising credits, paid services, or other rights arising from these Terms to other persons without the prior written consent of FELFONE.

304-2. Any unauthorized assignment or transfer shall be null and void.

304-3. Responsibility for activities conducted through the account shall rest upon the account holder until the assignment is officially accepted.

Note: Involuntary assignment resulting from inheritance laws or legal decrees shall be subject to the relevant regulations.

Article 305- Force Majeure
 

305-1. In the event of occurrences beyond the reasonable control of FELFONE, the performance of obligations shall be suspended until the obstacle is removed.

305-2. Force Majeure shall encompass war, riots, sanctions, widespread cyberattacks, internet shutdowns, infrastructure disruptions, earthquakes, floods, fires, epidemics/pandemics, government decisions, strikes, energy crises, telecommunication disruptions, or other similar events.

305-3. The occurrence of Force Majeure shall not entail contractual liability for FELFONE regarding delays or non-performance, unless mandatory law stipulates otherwise.

Note 1: FELFONE shall exert reasonable efforts to mitigate the effects of Force Majeure.

Note 2: The continuation of a Force Majeure situation may result in the permanent discontinuation of certain services.

Article 306- Severability
 

306-1. In the event of invalidity, nullity, or unenforceability of any provisions of these Terms, the remaining provisions shall nevertheless remain valid and enforceable.

306-2. Void provisions shall, to the extent possible, be interpreted in a manner that produces a legal effect closest to the original intent of the parties.

306-3. The invalidity of a portion of the contract shall not result in the invalidity of the entire contract, unless the nature of the contract necessitates otherwise.

Note: The parties commit to replacing void provisions with regulations close to the initial objective, provided that the law allows such a possibility.

Article 307- Non-Waiver of Rights
 

307-1. The failure of FELFONE to exercise any right, power, or remedy at any time shall not constitute a waiver of that right.

307-2. Waiving the exercise of a right in a specific instance does not imply a permanent waiver of the same right or other rights.

307-3. A waiver of rights shall only be valid if it is explicitly declared in writing.

Note: Delay in exercising rights shall also not constitute a waiver thereof.

Article 308- Contractual Interpretation
 

308-1. The headings of chapters, articles, and notes are solely for convenience of reading and shall have no effect on the legal interpretation of the contract.

308-2. Words in the singular shall include the plural and vice versa, unless the context implies otherwise.

308-3. The use of terms such as "including", "comprises", or "such as" is illustrative and shall not limit the scope of the provision.

Note: Interpretation of the provisions of this contract must be conducted with due regard to good faith and its general purpose.

Article 309- Precedence of Documents
 

309-1. In the event that specific terms exist for certain services, those terms shall take precedence over these Terms with respect to that specific service.

309-2. In all other cases, these Terms shall govern as the primary document.

309-3. Mandatory laws shall always take precedence over contractual provisions.

Note: Conflicts between internal documents of FELFONE shall be resolved based on the hierarchy announced by FELFONE.

Article 310- Language Versions
 

310-1. FELFONE may publish these Terms in different languages.

310-2. All translations are provided solely to facilitate user convenience, unless declared otherwise.

310-3. In the event of a conflict between language versions, the version introduced by FELFONE as the reference version shall be the criterion for interpretation, unless the mandatory laws of the user's place of residence stipulate otherwise.

Note: Disputes arising from translation shall not invalidate the contract.

Article 311- Legal Relationship of the Parties
 

311-1. These Terms do not create any relationship of employment, agency, partnership, joint venture, or commercial agency between FELFONE and users.

311-2. Each user operates independently.

311-3. No user has the right to create an obligation for FELFONE toward third parties.

Note: The use of the title of a store or a commercial account shall also not constitute an official agency, unless a separate contract has been concluded.

Article 312- Survival of Regulations
 

312-1. All provisions which by their nature must survive after the termination of the contract, including regulations regarding intellectual property, liabilities, confidentiality, indemnification, limitation of liability, dispute resolution, cooperation with legal authorities, and data retention, shall remain valid after the termination of service use.

312-2. Termination of the contract shall not result in the expiration of vested rights or liabilities created prior to termination.

Note: The survival of these obligations shall continue for the time necessary to fulfill legal and contractual objectives.

Article 313- Principle of Good Faith
 

313-1. Users commit to acting with good faith, honesty, and fairness in using the services, executing the contract, publishing content, conducting transactions, and interacting with other users.

313-2. Abuse of contractual or technical loopholes shall be deemed contrary to good faith.

313-3. Felfon may adopt necessary measures to prevent abuse.

Article 314- Supplementary General Provisions
 

314-1. This Chapter shall apply to all current and future services of FELFONE, ordinary users, professional users, stores, commercial accounts, advertising services, paid services, APIs, and other services of the platform.

314-2. In the event that these Terms are silent regarding a specific matter, the applicable laws, general principles of contract law, and standard e-commerce practices shall govern.

314-3. None of the provisions of this Chapter shall be interpreted in a manner that limits the non-waivable rights of users or the statutory duties of FELFONE.

Note 1: This Chapter shall remain valid to the necessary extent even after the end of service use.

Note 2: All future amendments and supplements to these Terms shall constitute an integral part of this Agreement.

Chapter Eighteen: Final Provisions, Validity of Electronic Documents, Official Communications, Entire Agreement, Survival of Obligations, Reserved Rights, Enforceability, and Effective Date of the Terms of Use

Article 315- Entire Agreement Between the Parties
 

315-1. These Terms and Conditions, together with the Privacy Policy, Advertisement Publication Policy, Paid Services Regulations, specific guidelines for each service, security policies, advertising campaign terms, and other official documents published by FELFONE, collectively constitute the entire agreement between FELFONE and the user.

315-2. This Agreement supersedes all prior written or oral agreements, negotiations, correspondences, understandings, or representations regarding similar subject matters.

315-3. No representation, advertisement, correspondence, or information outside of FELFONE 's official documents shall create any obligation for FELFONE, unless officially confirmed in writing by FELFONE.

Note 1: Specific services may be subject to supplementary terms.

Note 2: In the event of a conflict between specific terms and this document, the specific terms shall take precedence with respect to that respective service.

Note 3: This Article shall not prevent the application of mandatory laws.

Article 316- Validity of Electronic Documents and Records
 

316-1. All information registered in FELFONE 's systems, including login records, registration data, advertisements, messages, payments, technical logs, requests, account modifications, activity logs, identity verification records, and other electronic data, may be invoked as evidence, documents, or presumptions within the boundaries of applicable laws.

316-2. Users accept that the electronic registration of information in FELFONE 's systems holds legal validity, unless proven otherwise in accordance with the law.

316-3. FELFONE may utilize logging technologies, digital signatures, hashing, time-stamping, electronic archiving, or other similar technologies to maintain the security and integrity of information.

Note 1: Backup copies may also hold evidentiary value within the boundaries of the law.

Note 2: The validity and enforceability of electronic records shall be subject to laws concerning electronic evidence, e-commerce, and other applicable laws.

Article 317- Official Communications
 

317-1. All official communications between FELFONE and users may be conducted through the website, application, user account, email, SMS, system notifications, telephone calls, internal messaging system, or other communication tools announced by FELFONE.

317-2. Sending a message to the contact information registered by the user shall be deemed valid notification, unless the law mandates otherwise.

317-3. Users are responsible for maintaining and updating their contact information.

Note 1: A user’s failure to read the sent messages shall not diminish their legal effects.

Note 2: Modification of contact information must be performed through the methods designated by FELFONE.

Note 3: Users may, within the limits of technical capabilities and applicable laws, disable the receipt of promotional and marketing messages. This shall not apply to security, transactional messages, and essential notices related to the user account.

Article 318- Effective Date
 

318-1. These Terms shall be effective and enforceable from the date of publication on the platform or from the date announced by FELFONE.

318-2. Utilizing the services, registering, logging into the user account, or explicit acceptance through the platform's user interface, as the case may be and within the boundaries of applicable laws, shall constitute acceptance of these Terms.

318-3. If legally required, the explicit consent of users may also be obtained.

Note: Users may discontinue using the services if they do not agree with the Terms.

Article 319- Continuous Validity of the Agreement
 

319-1. These Terms shall remain valid as long as the user utilizes FELFONE 's services.

319-2. Certain obligations shall remain valid after the termination of use in accordance with their nature.

319-3. The survival of these obligations shall be subject to applicable laws and their respective nature.

Note: The closure of a user account shall not terminate all legal effects of this Agreement.

Article 320- FELFONE’s Reserved Rights
 

320-1. All rights not expressly granted to users in these Terms are reserved for FELFONE.

320-2. The failure to mention a right or power in this document shall not constitute a waiver of that right.

320-3. FELFONE may exercise all its contractual, legal, and judicial rights within the boundaries of the law.

Note: The exercise of one right shall not preclude the exercise of other rights.

Article 321- Independent Enforceability of Provisions
 

321-1. Each of the articles, clauses, and notes of these Terms is independently enforceable.

321-2. In the event that any part of these Terms becomes unenforceable, the remaining parts shall remain valid.

321-3. Competent authorities must, to the extent possible, provide an interpretation that preserves the primary objective of the contract.

Note: This Article supplements the severability provisions set forth in the preceding chapters.

Article 322- No Agency Relationship
 

322-1. None of the provisions of these Terms shall be interpreted in a manner that creates an employment relationship, partnership, agency, commercial agency, joint venture, or any similar relationship between FELFONE and users.

322-2. Users operate independently of FELFONE.

322-3. No user has the right to represent themselves as an official representative of FELFONE, unless a separate contract has been concluded.

Note: Responsibility for the users' statements shall rest solely upon themselves.

Article 323- Preserving the Integrity of the Platform
 

323-1. Users commit to refraining from any action that damages the credibility, reputation, security, public trust, or legitimate interests of FELFONE.

323-2. Publishing false information about FELFONE, misusing the trademark, or disrupting the platform's activities is prohibited.

323-3. FELFONE may apply the necessary contractual or legal remedies against such actions.

Note: This Article shall not prevent legitimate freedom of expression within the boundaries of the law.

Article 324- Interpretation Based on Future Technologies
 

324-1. The provisions of these Terms shall also apply to new technologies, services, and features added to the platform in the future, unless specific regulations are adopted for them.

324-2. Technological development, changes in the business model, or the creation of innovative services shall not invalidate these Terms.

324-3. Users accept the use of future services within the framework of these Terms, unless new specific terms are announced.

Note: In the event that specific terms or separate consent are required for new services or features, the use of those services shall be subject to the respective specific terms.

Article 325- Maintaining Contractual Equilibrium
 

325-1. All provisions of these Terms must be interpreted in a manner that preserves the equilibrium of the rights and obligations of the parties.

325-2. No article shall be interpreted in a way that leads to an abuse of rights or a manifest infringement of the legitimate rights of the other party.

325-3. The principles of good faith, fairness, and compliance with standard e-commerce practices shall govern the interpretation of these Terms.

Article 326- International Use of Services
 

326-1. Users are responsible for complying with the laws of their country of residence or the place where the services are utilized.

326-2. In the event that the use of certain services is prohibited in a jurisdiction, the responsibility for such use shall rest solely upon the user.

326-3. FELFONE may restrict the provision of certain services in some countries based on legal requirements.

Note: The restriction of services in certain regions shall not entail contractual liability for FELFONE.

Article 327- Repeal of Previous Regulations
 

327-1. From the effective date of these Terms, all prior versions of the Terms of Use published by FELFONE shall be repealed to the extent of common subject matters.

327-2. Disputes arising prior to the effective date of the new version shall be governed by the regulations in effect at the time the legal relationship was established, unless the law stipulates otherwise.

Article 328- Final Enforceability
 

328-1. These Terms and Conditions are effective and binding upon all users from the date announced by FELFONE.

328-2. Registering, selecting the "I Accept" option, using the services, or continuing to use the platform, as the case may be and within the boundaries of applicable laws, shall constitute acceptance of these Terms. In cases where laws or the requirements of software application stores mandate obtaining the explicit consent of users, FELFONE shall proceed to obtain such consent.

328-3. In the event of disagreement with any provisions of these Terms, the user must immediately discontinue using the services.

Note 1: This document shall be valid and enforceable with respect to all current and future services of FELFONE, ordinary users, commercial users, stores, advertisements, paid services, APIs, and other features of the platform.

Note 2: All rights, obligations, and legal effects arising from these Terms shall be valid within the boundaries of applicable laws and shall remain in effect to the necessary extent even after the termination of service use.